ARC's Twelfth Annual Orlando Forum
Winning Strategies and Best Practices for Global Manufacturers
February 4-7, 2008 - Orlando, Florida
Manufacturers from All Disciplines Discuss Key Challenges at ARC Forum
The 2008 ARC Forum in Orlando highlighted some of the key challenges faced by end users across all manufacturing disciplines. If you ever wanted to know the common challenges faced by the chemicals, aerospace, life sciences, and automotive industries, all you had to do was be present at the keynote segment of the forum. End users from Dow, Boeing, Bristol-Myers Squibb, and General Motors talked about some of the recent key projects they implemented, lessons learned, and obstacles overcome. Many of these revolved around common themes of getting the best possible performance out of your employees and your partners, leveraging standardization while making room for site specific requirements, and leveraging technology to create a real business value proposition.
Dow Uses Collaborative Approach to Build World Class Engineering Center Maggi Walker, Vice President of Engineering Solutions, Technology Centers, and Manufacturing & Engineering Work Process for Dow spoke of the challenges that Dow faced building a world-class engineering center in Chennai, India, which was opened in November of 2007. Dow's philosophy is that engineering needs to be where their businesses are, and this includes rapidly emerging regions such as India. According to Maggi, the engineering enterprise at Dow is not an island, but an "archipelago", consisting of internal staff, engineering firms, and other resource providers from inside and outside of Dow. The need for reliance on outside parties becomes especially pronounced in regions where Dow may not have a lot of experience in project execution. The need for collaboration in these cases is paramount, and Dow tries to make it a two way street, learning from their partners as their partners learn from them.
Maggi also emphasized the importance of utilizing the local workforce. Emerging regions need to be supported by people in those regions. Using a local workforce means more commitment and ownership. Support must be provided in a way that is disciplined, but flexible and able to address the requirements of local areas.
Collaboration is also a key factor in success in an engineering organization that includes many areas of expertise from process automation to process engineering, process safety, design, project engineering, construction management, and procurement. Dow believes that by maintaining substantial in house expertise in these areas, they can better collaborate with suppliers and find the best solution for their requirements.
Boeing Adopts New Manufacturing Methodology for Dreamliner Tim Opitz, Director of Production Operations, Support and Services for Boeing, discussed his company's challenges in moving to a completely new method of manufacturing for the company's 787 Dreamliner, a new airplane made of out of new materials and offering unique advantages, such as use of composite materials and 30 percent fuel savings over conventional aircraft.
Not only is Boeing using new materials and technologies in the plane that are state of the art, they are using new tools, especially in the systems arena, to build the plane. Boeing collaborated with 14 major companies and gave them extended and additional roles, allowing them to deliver sections that are designed, built, certified, and delivered to Boeing by their partners all ready to be installed. This allowed Boeing to develop and build in parallel, reducing time to market significantly.
Since Boeing was outsourcing a lot of the assembly, the company needed to have a single source of 3-D data available across the globe. Single source data also allows Boeing's customers to build their statement of work and determine what they want the plane to look like in a matter of hours. The suppliers instantly have access to this data and can start building the plane based on the same data the customer specified. This same data is used throughout the lifecycle of the product.
Bristol-Myers Squibb's Manufacturing Operations Philosophy Francis Sidnam, Director of Manufacturing Process Systems and Global Biologics Information Management for Bristol-Myers Squibb (BMS), discussed his company's execution of a completely integrated manufacturing facility. According to Francis, the Manufacturing Process Systems Group is the first real corporate automation group in BMS. The company has had global engineering groups performing automation projects in the past, but has now combined resources in various levels of their model, bringing level one and two groups to combine with level 3 groups for integration into the enterprise. BMS calls this their Manufacturing Operations Philosophy (MOP). The first project at BMS to incorporate this MOP philosophy is the large-scale cell culture facility (LSCC) in Devens, Massachusetts.
Standardization is a big part of BMS' plan. BMS is implementing ISA 88 and ISA 95 standards and the supporting MSA infrastructure. The company is also implementing standard electronic work instructions to assist in the reduction of unintentional errors that occur when following manual SOPs.
The company is driving standardization to support technology transfer and regulatory compliance, and they are bringing these practices to its other plants outside of the Devens facility, such as Puerto Rico. In the area of MES work instructions, for example, BMS has developed 75 MES work instructions specifically for its Puerto Rico facility and about another 125 for the Devens facility, but there is a lot of overlap and reuse in these instructions. The Manufacturing Process Systems Group gets the sites to work together to roll out standard functionality throughout the network. Essentially, they are looking at a 20 -30 percent reduction in installation costs through standardization from the second and third site on down the line after standardizing on the first system.
Panel Discussion Highlights People, Processes, Technology After these three initial end user presentations, Ken Knight, Executive Director of Manufacturing Engineering for Controls Conveyors Robotics and Welding (CCRW) for General Motors, was invited to participate in the panel discussion with the other presenters. Ken had some remarks on globalization and the need for standards to kick off the discussion. Ken stated that if you have any visions of becoming a global player and have not yet executed, it is probably too late to become a leader, but not too late to become a nimble follower. Being an international company does not make you a global company. You need an integrated system and an integrated strategy. From a standpoint of best practices, you have to mine those from your organization. Globalization has two components, act global, but think local. Allow for local customs, practices, and cost saving opportunities. Globalization without standards is chaos, but there must be opportunities for local trends and cost saving opportunities.
In a question directed at Francis Sidnam, one end user asked how BMS handled mitigating issues that arise during projects. Francis stated that in mitigating issues with a project, you need to avoid the pitfall of handling problems manually (or through paper). BMS has a steering committee to which they bring any proposed changes in the rollout strategy, and the senior leadership team at Devens does the same thing. According to Francis, having adequate training is another good way to mitigate, but prototyping and piloting is the best overall way to mitigate risk.
According to Tim Opitz, mitigation of risk is an issue in just about all aspects of the Dreamliner program. The factory floor is totally paperless for the first time. In cases where new people are brought on board and do not receive proper training, they tend to revert to their old ways, such as using paper-based reports. Boeing made it clear what their strategic goals were with the project and made sure that people had proper education and training. They have assigned coaches and subject matter experts to those areas to show them available tools, how to use them, and how to deal with exceptions.

Maggi Walker was asked when and where they allow variances from their established standards. According to Maggi, everything at Dow is ultimately driven from process safety. One thing leadership realizes is that you need to have a management of change process in order to have a real safety culture. Dow uses a variance process to understand what the business case is for driving change and to ensure that Dow can still deliver the same level of quality, value, safety, and standardization. Dow also has a variance process around automation. When they go into a project, they go through a standards value improving practice to make sure they understand global as well as local standards. When they work with the procurement organization they do have a supplier list, but in some cases they find they have to go to suppliers they have never worked with before, either in regions they have not been in before or because the suppliers are not available to provide the services they normally do. In these cases, Dow can get exceptions to the supplier list. Once these suppliers get past the acceptance hurdles, they can then move onto the approved supplier list.

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Who Should Attend
The Orlando 2008 Forum is a must-attend event for:
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CEOs, COOs, and Presidents
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CFOs, VPS, and Directors of Finance
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CIOs and CTOs
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VPs and Directors of IT
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VPs, Directors, and Managers of Operations
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VPs, Directors, and Managers of Supply Chain
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VPs, Directors, and Managers of Manufacturing
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VPs, Directors, and Managers of Engineering
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Directors, Managers and Architects of Automation and Enterprise Integration
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Plant Managers and Supervisors
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Production Managers and Supervisors
In past Forums, over 50% of the attendees have titles like Chairman, CXO, President, Vice President, Director, or Partner.
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Executive Speakers
The following executives are among those who presented at the forum.
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John Barcus Vice President Manufacturing Industries, Oracle John’s responsibilities include supporting solutions for the manufacturing industries. He has been with Oracle for 10 years serving in a variety of roles including previously leading the Supply Chain Business Unit. John spent 8 years in consulting implementing and managing large global projects. Previous to Oracle, he spent many years in manufacturing and supply chain roles serving as Materials Manager, Purchasing Manager, Manufacturing Manager, and Inventory & Control Manager.
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Jack Bolick President, Honeywell Process Solutions Prior to assuming his current role in 2002, Jack was Vice President and General Manager of Honeywell Electronics Materials. He joined Honeywell in 1998 and has more than 20 years of diverse business experience with a focus on semiconductor and manufacturing materials supply, global marketing, and manufacturing strategies that support high-growth markets. Jack was president of Johnson Matthey's Wafer Fabrication business before joining Honeywell. From 1980 to 1990, he held leadership positions at International Resistive Company, Analog Devices, and Burlington Industries. Earlier, he was an industrial engineer at United Merchants and Manufacturing.
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Paul Boris Senior Director, SAP Paul is a Senior Director with SAP's Perfect Plant Center of Excellence. He has over 20 years experience working with manufacturing firms to help them define and deliver sustained operational improvement. Paul started with General Motors in the Assembly Division and has run facilities encompassing all modes of manufacturing. He began applying his experiences to the deployment of manufacturing technologies in 1996. Paul joined SAP in 2005 with the acquisition of Lighthammer Software and his current focus is on the delivery of next-generation systems to support adaptive manufacturing. |
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Mike Brooks Staff Technologist, Refinery IT Architecture, Chevron Mike leads Chevron Global Refining activities to develop the IT architecture for supporting operational activities of refineries and their supply-chain interactions. Previously EVP and co-founder of INDX Software, he led, developed, and introduced a successful model-based integration product. Mike has 15 years in upstream, downstream, and chemicals with Exxon and Chevron, and several more years with IT startups Wonderware, ObjectAutomation, INDX, and Infobionics. He is keenly interested in how usability permeates IT products and architectures to capture the most value for manufacturing businesses.
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Lina Cano Sr. Process Automation Engineer, C-DCS Curriculum Leader, Dow Chemical Lina is responsible for managing and developing global training of Dow’s strategic process control platform based on ABB’s Industrial IT products. She began her career in Union Carbide's Advanced Process Control and Optimization group in 2000 where she developed multi-variable control solutions for various plants in the Gulf Coast. After Union Carbide's merger with Dow, Lina moved to process engineering in 2004 where she performed design work on plants in Texas and the Pacific. She also led a Six Sigma project for the Texas Site Learning Organization in partnership with the local College to develop a training program targeting foundational skill development and follow up assessment requirements for all those in a plant operations role. In 2006, Lina was offered a position on the Engineering Solutions Core Learning Team. She currently leads a global project that focuses on development of standardized guidelines for Instructional Design and Role Based Skill Assessment Work Processes.
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Rob Caron President, Caron Engineering Rob started Caron Engineering in 1986 after working as engineering manager for a machine tool company. The focus of Caron Engineering has been the design and implementation of add-on products to enhance the capabilities of CNC machines. He designed the first Tool Monitor for CEI in 1990, a product which is a market leader today. Caron Engineering was also a control retrofitter for GE/Fanuc controls. Rob has over 25 years in the field of machine tool probing and automatic tool setting. He has also developed many custom applications for the manufacuring industry including tool identification, machine vision, and networked systems.
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Chris Colyer Global Industry Director, Manufacturing Operations Strategy, Microsoft Chris is charged with leading a team to work with its partner system integrators and independent software vendors to develop solutions for the overall industry. In this role, he also is charged with leading Microsoft's efforts in helping put in place worldwide teams with specific expertise in plant operations focused on the needs of enterprise-level manufacturing customers. Chris has been part of the global industry strategy team for the past eight years where he held roles as director of the process industry with a strategic focus in consumer goods and prior to that served as the group lead to Microsoft's manufacturing marketing team. This team is responsible for all of Microsoft's industry marketing in the manufacturing sector covering the following industries: automotive, energy, high tech, chemicals, consumer packaged goods, and aerospace.
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Steve Cook Operations Manager, Givaudan Flavors
Steve has been with Givaudan for 3 years, first serving as the Engineering Manager followed by his current position as Operations Manager. Prior to working for Givaudan, Steve worked for Solutia, Inc. from 1994 to 2005. At Solutia, Steve served in many different roles, beginning in R&D, project engineering, and operations management. Throughout his career, Steve has worked on automation and process control applications for batch and continuous processes in the chemical and food industries.
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Bill Cotter Instrumentation Controls Engineer, 3M
Bill has worked for 3M for 24 years and has worked on varied products from pharmaceuticals, to magnetic media, to crushed rocks. His main area of specialty is SCADA systems and Information Systems. Bill has contributed heavily to industry activities as a member of OMAC, Microsoft Manufacturing User Group (MS MUG), and ISA. Recently Bill chaired the MS MUG and is now leading an ISA SP-99 working group on security patch management.
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Michel Crochon Executive Vice President Automation Business Unit, Schneider Electric Michel began his career with Merlin Gerin in 1975 and held various positions in the UPS Division until 1990. He was responsible for the after-sales service in France, then worldwide. He later held roles of Plant Manager, Product and Operational Marketing Director, and Sales Director in France. In 1991, he joined the management team for France and was appointed Strategy and IT Manager. In 1996, he was nominated Strategy and Marketing Vice President in China. In 2000, he held the position of Senior Vice President for the Industry Market within Strategy-Markets and in 2004, he became Executive Vice President in charge of the Customer and Market Division. In July 2006, he was appointed Executive Vice President Automation Business Unit.
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Ronaldo de Magalhães Manager, Automation Technology, Instrumentation and Electric, Petrobras Ronaldo is responsible for automation, instrumentation, and electrical areas of the 11 Petrobras Refinery business units. His career began in 1979 as an automation engineer in REPAR Refinery’s maintenance division. In 1988, he was transferred to company headquarters to become part of the automation team, working on different SDCD’s implementation projects in all refineries, and coordinating in particular, the implementation of REPAR Refinery’s system.
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Erwin DiMalanta Manager, General Industry, Robot Automation, ABB Erwin began his career with ABB in 1995 as an application engineer for the Robotics division. From there he’s held roles with increasing responsibility as program manager for a number of major robot implementations for both automotive and general industry customers. In 2001, he led the team that successfully re-commissioned several robotic mail sorting systems in the Washington DC area that were impacted by the anthrax attacks. In 2007 he completed the implementation of more than 150 robotic containerization systems for the US Postal Service located in over 80 facilities throughout the US. His current responsibilities include development of robotic solutions and function packages for general industry markets in segments such as assembly, inspection, material handling, machine tending, and vision guided robotic applications.
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Craig Dupler Technical Fellow, Boeing
Craig has been with Boeing for 24 years. He specializes in strategic planning of core network services in the Information Technology organization. His current projects include the IT architecture for supporting SCADA systems, Network Location Services (NLS) or RTLS, applying the principles of “lean” to IT product and service definition, and several long range IT strategic planning issues.
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Mike Eder Director, Airframe and Installation Design Department, Lockheed Martin Aeronautics
Mike has worked at Lockheed Martin Aeronautics for 23 years. He started his career at Chicago Bridge and Iron (CBI), a construction firm specializing in large turnkey projects, as a field and research engineer. He joined General Dynamics Fort Worth Division (later to become Lockheed Martin Aeronautics) in 1984 hiring into their Fuselage Design Group. Mike worked as a structural design engineer for most of his career at GD/Lockheed Martin working primarily on the F-16 Program.
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Steven Eisenbrown Vice President, Architecture and Software, Rockwell Automation Steven is responsible for strategy development, driving global growth, and the worldwide performance of the Architecture and Software business. Prior to his current role, he was President, Global Sales and Support, European Region. From 1993 to 1995, he was Vice President, Commercial Marketing, Automation Group. His career with Rockwell Automation began in 1976, when he joined Reliance Electric as a sales trainee.
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Troy Embree Technical Controls Engineer, Procter & Gamble
Troy started his career with Johnson & Johnson before joining Procter & Gamble in 1997. With P&G, he has worked in the Snacks and Family Care business units and now works in the PC&IS department of Corporate Engineering. In his current role he focuses on manufacturing cyber security and application of Microsoft technologies to the manufacturing floor. Troy is also an active participant in MS Manufacturing Users Group and is a key contributor to the Security Patch Management Working Group.
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Marty Etzel Vice President, Industry Solution Marketing for Process Industries, SAP Marty's group is responsible for market insight and analysis of the process industries, which includes chemicals, oil & gas, paper, mining, metals, and building products. They also develop positioning and messaging of SAP’s solutions for these industries, along with developing thought leadership and supporting implementation of programs and business unit strategy. Marty has been with SAP since 2004. Previously, he worked over 20 years at Millennium Chemicals, in various roles such as Business Unit Director, Marketing, and eBusiness.
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Steven Gasser Smelter Manager, ASARCO Steve has been integrating process control technology and links to management information systems to better bottom-line decision making throughout his career in the primary metals industry. Since 2000 he has been managing ASARCO’s copper smelter at Hayden AZ. Prior to that, he was Operations Manager at their El Paso Smelter. Steve gained commercial experience buying and selling raw materials for the smelters and refineries when he was an Ore Buyer at the company’s headquarters in New York City. He started out as a metallurgical engineer in the Lead Smelter at East Helena Montana.
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Grady Glasgow PLM Integration Manager, Spirit Aerosystems
Grady has held several different positions in the aerospace and industrial products sector developing CAD/CAM tools and processes for manufacturing support organizations. He joined the Boeing Wichita CAD/CAM organization in 1997 where he was responsible for the development and implementation of CATIA V4 and V5 manufacturing products. Grady joined Spirit Aerosystems at its inception in June 2005. He currently manages the PLM Integration organization with the goal of merging Spirit’s CAD/CAM and SAP environments into an integrated PLM system.
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Jerry Hale Principal, CIO Consulting & Services (Retired CIO, Eastman Chemical)
Jerry held positions in finance, manufacturing, human resources, and IT in his 34 years of service at Eastman Chemical before his retirement as CIO in July 2007. He currently assists executives in transforming their IT organizations to align IT strategy to the business, increase the value from new IT investments, and to dramatically reduce the cost of existing IT operations.
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Jeff Herrell Continuous Improvement Director, TRW Automotive
Jeff has over 20 years of experience within the automotive industry with TRWA and Ford Motor Company. His current responsibility is implementing 6 Sigma and Lean processes and culture within TRWA’s North American Occupant Safety Systems. Previously, he was a plant manager for 2 different plants within TRWA.
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AL Hufstetler Vice President, Quality Planning and Production Validation, Siemens PLM Software
Al’s role is to develop and expand the role of PLM in the context of predictive and production dimensional quality solutions, leveraging 3D product design and manufacturing process information, and the production validation of these products. Prior to joining Siemens PLM Software in 2001, Al spent 20 years in manufacturing with roles in robotic automation and digital manufacturing technology companies.
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Chris Jackson IT Manager, Manufacturing & Supply Chain Systems, Pella
Chris is currently the project manager in charge of the ongoing implementation of Oracle manufacturing and supply chain applications across all Pella sites including flow manufacturing, automation and control integration, supply chain planning, and procurement systems. Chris has spent the majority of his career implementing systems in complex manufacturing environments.
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Karl James Vice President & Controller, Freeport LNG Karl has been with Freeport LNG since June 2004 and has over 20 years of major integrated oil and gas accounting and finance experience. His roles have included downstream, commercial, and midstream assignments. Karl spent seven years in Lake Charles, Louisiana, with responsibility for refinery accounting, commercial support, and then as Finance Director for the Excel Paralubes Joint Venture during the construction and startup of its lube oil manufacturing facility. He has provided strategic planning support and financial analysis to executive and senior level management through multiple headquarters assignments. Prior to joining Freeport LNG, Karl spent five years in the ConocoPhillips midstream business and after the merger between Conoco and Phillips served as Midstream Finance Manager with an active role in the disposition of a significant portion ConocoPhillips owned and operated midstream assets.
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Shuzo Kaihori President, Yokogawa Electric Shuzo Kaihori was appointed President and Representative Director in April 2007 and joined the Board of Directors in June 2006. He served as Senior Vice President in charge of the industrial automation business from 2005 to March 2007. From 2000 to 2005 he served as President of Yokogawa Corporation of America. Prior to that, he served as head of the engineering, sales, systems marketing, field instruments, and service businesses, successively. He joined Yokogawa in 1973. He served as a board member of FDT Group from October 2005 to April 2007 and a board member of Fieldbus Foundation from February 2006 to March 2007. He also served as a trustee of The Japan Petroleum Institute from April 2006 to March 2007. He currently is as a board member at the Engineering Association of Japan, Manufacturing Science and Technology Center, and other industry and technology organizations in Japan.
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Tom Kuperij Managing Director, WIB Tom was appointed Managing Director of the International Instrument Users’ Association WIB in 2000. WIB is the Dutch based, I&C systems end user organization, based in The Hague, Netherlands. Prior to that he spent the first 32 years of his career with Shell Exploration and Production in a wide variety of instrumentation and control positions, with various Shell and joint venture locations all over the world.
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Doug Lutz Senior Process Control Engineer, NOVA Chemicals Doug has been with NOVA Chemicals for 17 years, deploying basic and advanced control, automated procedures, HMI interfaces, dynamic simulation, real-time optimization, and associated tools. He is a member of the automation leadership team focusing on corporate-wide initiatives to foster collaboration throughout NOVA Chemicals in the process automation arena. Benchmarking and KPIs is a specific area of responsibility within his Automation Utilization and Standardization portfolio.
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Christopher Lyden Vice President, Chief Strategist, Invensys Process Systems Chris joined Invensys as Vice President of Marketing in 2003. He has more than 30 years experience in automation for the process industries with both Invensys and Honeywell. Chris has worked in nearly every aspect of automation from instrumentation and control, through advanced applications, modeling, and information systems integration. He has held positions in product development, manufacturing, project engineering, marketing, sales, and general management. In his current role, Chris is responsible for strategy for Invensys Process Systems globally.
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Patrick Michel Vice President, DELMIA Industry Solutions, Dassault Systèmes
Patrick joined Dassault Systèmes in 1996 where he was responsible for the industrialization of their PLM products. In 2002 he was appointed R&D Director for CATIA and SmarTeam PLM Solutions, defining and bringing to market PLM solutions for small and medium size companies. In his current position he leads the Industry Solutions & Marketing organization for DELMIA, Dassault Systèmes’ brand for digital manufacturing, defining solutions for the different industries including automotive, aerospace, and shipbuilding industries.
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Michael Miller Independent Consultant, Energy Systems & Solutions
Mike is a 35+ year veteran of the nuclear power generation industry. He recently retired from Duke Energy Carolinas after a 31+ year career. Currently an independent consulting engineer, Mike has been part of Duke's Design Engineering Department which originally designed and supported Duke's nuclear fleet. Duke operates 7 nuclear generating units at 3 site locations. In 1992 Mike transitioned to the Oconee Nuclear Station site and became part of the plant based engineering support staff primarily involved in large Instrumentation & Controls modifications supporting regulatory commitments, re-licensing, and plant modernization.
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Fabian Ochoa Automation Engineer, SABMiller Fabian has been working for the beer industry since 2000 and his work has been mainly focused on automation, instrumentation, control, information systems, and HMI. He is currently involved in the construction of a new brewery in Colombia, South America. As part of the Global Automation Group of SABMiller, he has led the implementation of the OMAC, part 5 of the S88, standard in two new packaging lines. T he purpose is to establish global standards that demonstrably can improve the group competitive position, improve performance, and apply new technologies giving value-add to the business.
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Timothy Opitz Director, Production Operations and Support & Services, Boeing Tim began his Boeing career in 1978 as an industrial engineer. He is currently responsible for the development, testing, and deployment of new processes and tools for the 787 program within Boeing Commercial Airplanes. Tim addresses manufacturing, quality, supply chain, customer support and services, and works to deploy new solutions to other Commercial Airplanes programs requiring new tools and processes. He is a member of the Phantom Works organization and works across Boeing to share best practices and aid in moving the company to a common set of processes and systems. His past assignments include Manufacturing and Quality leader for the Joint Strike Fighter program, where he was responsible for building two demonstrator aircraft and developing a production proposal; and Operations Leader for all military commercial derivatives, F-15K, Airborne Laser, and P3 update IV.
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Jim Parshall
Global Leader, IT and Automation, Eli Lilly
Jim is currently the Global Leader for IT, automation, and product test systems for Eli Lilly's delivery device business. He joined Eli Lilly in 1999 and has held various senior technical and management positions in manufacturing. Jim’s career spans the automotive, electronics, food, and life science industries, working in engineering and IT technical and leadership roles. Prior to joining Eli Lilly, he worked at Ben & Jerry’s Homemade, where he led the design and delivery of manufacturing processes and automation systems at the company’s newest and largest facility. Jim authored the book "Applying S88: Batch Control from a User’s Perspective", a tutorial on the globally-accepted modular manufacturing standard.
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Chris Pirrera
Technical Associate, Plant Floor Systems – Global Supply Chain, Colgate-Palmolive
Chris has 15 years of experience in process automation and control. For the past 12 years, he has designed and implemented S88 compliant batch systems for Colgate-Palmolive facilities worldwide. Chris and the Plant Floor Systems team are also responsible for creating Colgate’s automation standards and ensuring global compliance. Most recently he has taken on Colgate-Palmolive’s SAP to plant floor integration initiatives where he has integrated SAP with Wonderware to provide production order information, actual raw material usages, BOM verification, and packaging specification verification. Prior to joining Colgate he was an engineer at Sys-Tech Solutions, Inc. where he installed and validated vision and bar-code inspection systems for the pharmaceutical industry.
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Amiya Ranjan
IT Department Head, Santur
Amiya is responsible for the overall direction of IT infrastructure, applications, and services. He has over 15 years of experience in supply chain, ERP, and manufacturing applications. Prior to Santur, Amiya led the manufacturing systems group of Maxtor’s Magnetic Media Division and was responsible for implementing Manufacturing Execution Systems, Radio Frequency ID based WIP tracking, SPC, and other equipment management software. Before Maxtor, Amiya spent five years at JDS Uniphase managing their global manufacturing systems group and was responsible for standardizing manufacturing systems across more than a dozen factories worldwide.
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Eric Rojas
Management Information System Manager, Freeport LNG
Eric has over 20 years experience in implementing large MES automation projects in the oil and gas industries. These projects involved the delivery of a variety of complex solutions that includes many of the traditional business processes, such as ERP, supply chain automation, plant scheduling and planning, yield accounting, simulation, oil movements, and terminal automation. Eric leads Freeport LNG’s MIS project implementation, with responsibility for all aspects of the project lifecycle including budgeting, technology and provider selection, and subcontractor management. The MIS project involves the implementation of over 30 applications that have to be integrated and implemented at a grass roots LNG plant.
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Dennis Sadlowski
President & CEO, Siemens Energy & Automation
Dennis has executive responsibility for the company’s strategic direction, operating performance, and marketplace success. He is also member of the company’s Board of Directors. Dennis is responsible for all staff functions, subsidiaries, and business operations including the Sales organization and seven operating divisions: Automation & Motion, Electronic Assembly Systems, Metal Technologies, Postal Automation, Power Conversion, Power Distribution & Controls, Process Solutions. and Residential Products. Following 17 years of industry experience with GE and Thomas and Betts, Dennis joined Siemens Energy and Automation in July 2000 to lead the Power Distribution Infrastructure & Controls Division as Vice President and General Manager until the end of 2003. He then relocated to Germany for a three-year leadership assignment with the Automation Sensor Business of Siemens Automation and Drives group before returning to SE&A in 2006 as Chief Operating Officer.
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Barry Schader
Senior Principal Software Engineer, Medtronic
Barry has been with Medtronic for 20 years, working in software development and maintenance related to manufacturing systems. He spent 11 years working on various aspects of the PROMIS MES for Medtronic's wafer fabrication and hybrid manufacturing operations in Phoenix. During that time he worked on business intelligence, equipment integration, shipping, and operator certification, in addition to various aspects of the core MES. Since 1998, Barry has been one of the system architects of the newer 'standard' MES for many of the discrete assembly operations in Medtronic (9 sites). He also was the primary developer of the ERP interface for that system.
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Mark Scherrens
Worldport Expansion Program Manager, UPS
Mark began his UPS career in 1976 as a part-time package handler. From there he moved up the ranks and around the country. He held a series of assignments, including Region Engineering Manager in the West and Southeast regions and as Corporate Plant Engineering Coordinator overseeing material handling automated solutions. Mark has been closely linked to Worldport, the worldwide air hub for UPS in Louisville, KY. In 1998 he was in charge of its Hub 2000 and since 2006 of its $1 billion Worldport expansion project. In his present role Mark oversees all aspects of this construction project, including material handling systems and related technologies, general construction, contracts and procurement, project safety and security, operational dependencies and phase-in schedules. The current project will increase Worldport’s capacity by 60%.
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Sven Seintsch
Fieldbus Specialist, BIS Prozesstechnik
Sven carries out fieldbus projects in chemical and pharmaceutical plants. He is an active member of the NAMUR working group 2.6 Fieldbus. He is also head of the working group Fieldbus within Industrial Practices Interest Group (IGR). IGR is an interest group of operating companies and service enterprises of the chemical and pharmaceutical industry.
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Francis Sidnam
Director, Manufacturing Process Systems and Global Biologics Information Management, Bristol-Myers Squibb
Since January of 2007, Fran has been leading the strategic development and roll-out of standard manufacturing systems across the Bristol-Myers Squibb global network. This initiative involves the development of a common manufacturing operational philosophy, including the Manufacturing Execution System, batch control system, instrumentation approach, and critical business system interfaces. The strategy has been developed using standard solutions throughout Bristol-Myers Squibb, and is based on S-88 and S-95 standards. In addition to the process systems group, Fran is also responsible for the company’s Information Management groups in the Global Biologics group. Fran has spent 26 years with Bristol-Myers Squibb in a variety of areas, including process automation, process development, global engineering, and most recently, as Manufacturing Director of Bristol-Myers Squibb’s API site in Syracuse, NY.
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Bryan Singer
Vice President of Professional Services, Wurldtech Security Technologies
Bryan has more than 16 years experience working in industrial automation and critical infrastructure sectors, such as power and energy, oil and gas, transportation, and water he is active globally as an industry advocate in industrial security and critical infrastructure protection. Bryan joined Wurldtech from FluidIQs where he led the development and implementation of specialized security services for more than 3,000 industrial facilities worldwide, across numerous vertical industries. Prior to joining FluidIQs, he was the manager of network and security services at Rockwell Automation. He began his professional career with the U.S. military, focusing on issues such as physical, systems, network security and force protection. Bryan is the founding chairman and now co-chairman of the ISA SP99 Industrial Automation and Control Systems Security Standards Committee, a standards body focusing on the security issues of the control systems environment.
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Keith Stouffer
Senior Mechanical Engineer, National Institute of Standards and Technology
Keith has been with the Mechanical Engineering Lab at NIST for over 17 years, focusing on control system security since 2000. He is co-leader of the NIST Industrial Control Systems Security Project, working jointly with the NIST Computer Security Division in cooperation with the public and private sector community, to develop specific guidance on the application of NIST security standards and guidelines to industrial control systems. A major effort of the project has been the update of NIST Special Publication 800-53, Recommended Security Controls for Federal Information Systems, to provide guidance on appropriate safeguards and countermeasures for federal agencies that own, operate, or maintain industrial control systems. Keith is also the lead author of Special Publication 800-82 Guide to Industrial Control Systems Security, which provides guidance for the public and private sectors on how to secure industrial control systems while addressing their unique performance, reliability and safety requirements.
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Peter Terwiesch
Chief Technology Officer, ABB
Peter has been in his current position since July 2005. His prior experience includes both business and technology positions in ABB. Before, he was President of ABB Automation, heading ABB's German process automation business, following a similar responsibility in Switzerland. In parallel to direct business responsibility, he has been Chief Technology Officer for ABB's global Automation Technologies division. Earlier, he headed ABB's Corporate Research Center in Baden, Switzerland, one of ABB's eight global research labs, and held other management and specialist positions at ABB Corporate Research in Switzerland and Germany.
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Bob Tilove
Laboratory Group Manager and Research Fellow, Virtual Manufacturing Group, General Motors
Bob joined General Motors in 1981 as a research scientist working in the areas of solid modeling and off-line robot programming/simulation. He has spent most of his career in the development and implementation of computer modeling/simulation tools for GM’s Virtual Vehicle Development Process. Bob is currently responsible for Virtual Manufacturing R&D and is engaged in many global collaborative research activities. In 2006, he was on special assignment in the Manufacturing Engineering Laboratory of the US National Institute of Standards and Technology (NIST) to define a vision and strategy for the next generation of Smart Assembly Systems.
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Erik Udstuen
Vice President, Software, GE Fanuc Intelligent Platforms
Erik leads GE Fanuc Intelligent Platform’s software business, which encompasses production management and HMI/SCADA software solutions. He previously was the President and CEO of Mountain Systems, a company he founded to deliver innovative Manufacturing Execution System (MES) software products to essential industries worldwide. Mountain Systems became a part of GE Fanuc in June 2003. Erik rejoined GE Fanuc in September 2007 after serving as a private equity investor and consultant in the fields of software and manufacturing systems integration.
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Kenneth Ure
Team Leader, Drug Product Automation, Pfizer
Ken has over 34 years of pharmaceutical operations experience with a substantial background in the many diverse areas of manufacturing and supply chain operations that focus on the aseptic and biological business. Over the past 12 years, his focus has been in the development and implementation of strategies to optimize pharmaceutical manufacturing operations. Currently, his group has global responsibility for implementing Pfizer’s automation strategy to enable operational excellence in drug product manufacturing.
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Margaret Walker
Vice President, Engineering Solutions, Technology Centers, Manufacturing and Engineering Work Process, Dow Chemical
Margaret began her career with Dow in the operations field. She gained extensive experience in process development and scale up, plant modernization, and process improvement projects. From 1984 to 1992, Margaret was a plant superintendent for two different Freeport-based plants and gained additional responsibility for Epoxy distribution, business services, and maintenance. Margaret was Director of Materials Management for Dow’s Performance Products group from 1993 until 1995. In 1995, she was named Global Business Director for the Contract Manufacturing Services business and charged with creating a new business. In 2001, she was named Director for Dow Process Automation, Work Process, and Learning for Manufacturing Engineering. During 2003 and early 2004, she was given additional responsibilities for the Technology Centers and for Dow Design and Construction (DDC).
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John Wisniewski
Sr. Manager Worldwide Supply Chain Business Solutions, Wrigley
John's responsibilities include partnering with senior business leaders to leverage business knowledge and solutions across functional areas, e.g., supply chain, innovation, and marketing. He joined Wrigley in 1986 and over the past 20+ years has gained diverse international business experience which began in Corporate Engineering, with machine, process and facility automation. He was then onto Advanced Technologies where he crossed over to IT to perform strategic IT planning and built their first worldwide communications backbone. Until his most recent appointment last year, John was Director of Global IT Infrastructure in which he was responsible to envision and build various global teams to complete the implementation and follow-the-sun operational support of their single global ERP instance reaching over 180 countries.
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Wim Witte
Project Manager, Norco Re-instrumentation Program, Shell Global Solutions
Witte joined Shell International Petroleum Company in The Hague in 1982 as an instrument engineer and, in the years since, has held a variety of key positions at Shell refineries around the world as an instrument maintenance engineer, an engineering manager, an engineering service manager, and a senior instrument engineer. He has worked for Shell Global Solutions in the US since 2002.
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Merat Zarreii
Filtration and Treatment Division Manager, DeKalb County Department of Watershed Management
Merat is a electrical and computer engineer, specializing in plant automation. He is responsible for the operation and maintenance of all water and wastewater treatment plants as well as distribution and collection facilities at DeKalb County Georgia. He has over 20 years of experience in private and municipal process plant design, construction, operation, and maintenance.
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Paul Zepf
Director of Engineering, Zarpac
Paul has over 36 years of packaging production experience. He has designed and built at least 39 different types of specialized or proprietary machines and systems such as high speed combiners, dividers, inverters, collators, puck transfer systems, off-line automatic sampling systems, indexers, coolers, washers, collator/packers, custom packing machinery, quick change tooling and systems, inspection systems, continuous work pallet systems, unique palletizers, tray packers, and robotic case packers. Paul was a founder, Chief Engineer, and President of new product innovations and design at a company specializing in production changeover tooling systems and machinery from 1972 until 1989. In 1989, Paul co-founded Zarpac.
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Peter Zornio
Chief Strategic Officer, Emerson Process Management
Peter is a 22-year veteran of the process automation industry. He joined Emerson in 2006 with responsibility for group level technology and marketing strategies and programs including PlantWeb and Smart Wireless. Prior to Emerson, Peter spent 21 years at Honeywell, most recently as Director of Product Marketing, with product management responsibility for distributed control systems, paper quality control systems, safety systems, and software for advanced control, asset management, and operations management (MES). Peter has extensive experience with field measurement products, fieldbus technologies and systems architecture, as well as acquisition strategy and integration.
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Executive Speakers
The following executives are among those who will present at the forum.
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Tom Artz, Chief Information Officer, Global Refining, ChevronTom is currently the CIO for Chevron Global Refining as well as the Program Manager for Chevron's global initiative to fundamentally redesign and modernize their refining system's automation, control, and information systems. This program includes the technology and the work processes and organizational capability to extract maximum value from their investment. Tom has spent the majority of his career in refining operations and technical roles. He worked for Shell from 1984 through 1988 and has been with Chevron since 1988. John Barcus, Vice President Manufacturing Industries, OracleJohn’s responsibilities include supporting solutions for the manufacturing industries. He has been with Oracle for 10 years serving in a variety of roles including previously leading the Supply Chain Business Unit. John spent 8 years in consulting implementing and managing large global projects. Previous to Oracle, he spent many years in manufacturing and supply chain roles serving as Materials Manager, Purchasing Manager, Manufacturing Manager, and Inventory & Control Manager. Jack Bolick, President, Honeywell Process SolutionsPrior to assuming his current role in 2002, Jack was Vice President and General Manager of Honeywell Electronics Materials. He joined Honeywell in 1998 and has more than 20 years of diverse business experience with a focus on semiconductor and manufacturing materials supply, global marketing, and manufacturing strategies that support high-growth markets. Jack was president of Johnson Matthey's Wafer Fabrication business before joining Honeywell. From 1980 to 1990, he held leadership positions at International Resistive Company, Analog Devices, and Burlington Industries. Earlier, he was an industrial engineer at United Merchants and Manufacturing. Mike Brooks, Staff Technologist, Refinery IT Architecture, ChevronMike leads Chevron Global Refining activities to develop the IT architecture for supporting operational activities of refineries and their supply-chain interactions. Previously EVP and co-founder of INDX Software, he led, developed, and introduced a successful model-based integration product. Mike has 15 years in upstream, downstream, and chemicals with Exxon and Chevron, and several more years with IT startups Wonderware, ObjectAutomation, INDX, and Infobionics. He is keenly interested in how usability permeates IT products and architectures to capture the most value for manufacturing businesses.  Lina Cano, Sr. Process Automation Engineer, C-DCS Curriculum Leader, Dow ChemicalLina is responsible for managing and developing global training of Dow’s strategic process control platform based on ABB’s Industrial IT products. She began her career in Union Carbide's Advanced Process Control and Optimization group in 2000 where she developed multi-variable control solutions for plants in the Gulf Coast. After Union Carbide's merger with Dow, Lina moved to process engineering in 2004 where she performed design work on plants in Texas and the Pacific. She also led a Six Sigma project for the Texas Site Learning Organization in partnership with the local College to develop a training program targeting foundational skill development and follow up assessment requirements for all those in a plant operations role. In 2006, Lina was offered a position on the Engineering Solutions Core Learning Team. She currently leads a global project that focuses on development of standardized guidelines for Instructional Design and Role Based Skill Assessment Work Processes. Rob Caron, President, Caron EngineeringRob has a professional engineering license in the field of Electrical Engineering. He started Caron Engineering in 1986 after working as engineering manager for a machine tool company. The focus of Caron Engineering has been the design and implimentation of add-on products to enhance the capabilities of CNC machines. He designed the first Tool Monitor for CEI in 1990, a product which is a market leader today. Caron Enginneering was also a control retrofitter for GE/Fanuc controls. Rob has over 25 years in the field of machine tool probing and automatic tool setting. He has also developed many custom applications for the manufacuring industry including tool identification, machine vision, and networked systems. Michel Crochon, Executive Vice President Automation Business Unit, Schneider Electric Michel began his career with Merlin Gerin in 1975 and held various positions in the UPS Division until 1990. He was responsible for the after-sales service in France, then worldwide. He later held roles of Plant Manager, Product and Operational Marketing Director, and Sales Director in France. In 1991, he joined the management team for France and was appointed Strategy and IT Manager. In 1996, he was nominated Strategy and Marketing Vice President in China. In 2000, he held the position of Senior Vice President for the Industry Market within Strategy-Markets and in 2004, he became Executive Vice President in charge of the Customer and Market Division. In July 2006, he was appointed Executive Vice President Automation Business Unit. Ronaldo de Magalhães, Manager, Automation Technology, Instrumentation and Electric, PetrobrasRonaldo is responsible for automation, instrumentation, and electrical areas of the 11 Petrobras Refinery business units. His career began in 1979 as an automation engineer in REPAR Refinery’s maintenance division. In 1988, he was transferred to company headquarters to become part of the automation team, working on different SDCD’s implementation projects in all refineries, and coordinating in particular, the implementation of REPAR Refinery’s system. Steven Eisenbrown, Vice President, Architecture and Software, Rockwell AutomationSteven is responsible for strategy development, driving global growth, and the worldwide performance of the Architecture and Software business. Prior to his current role, he was President, Global Sales and Support, European Region. From 1993 to 1995, he was Vice President, Commercial Marketing, Automation Group. His career with Rockwell Automation began in 1976, when he joined Reliance Electric as a sales trainee. Marty Etzel, Vice President, Industry Solution Marketing for Process Industries, SAPMarty's group is responsible for market insight and analysis of the process industries, which includes chemicals, oil & gas, paper, mining, metals, and building products. They also develop positioning and messaging of SAP’s solutions for these industries, along with developing thought leadership and supporting implementation of programs and business unit strategy. Marty has been with SAP since 2004. Previously, he worked over 20 years at Millennium Chemicals, in various roles such as Business Unit Director, Marketing, and eBusiness. Anton Huber, Vice President, Siemens A&DAnton has been Vice President of A&D since October 1999. He is responsible for process automation and production, as well as for developing the business in Asia and the Pacific and Africa as well as in the Near and Middle East. Anton began his career at Siemens in the Semiconductors Group in 1979. After assuming various positions, he took over a leading position in the acquisition of Bendix Electronics and its subsequent integration in the Siemens Automotive LP in the US in 1989. In 1991, Anton became President and CEO of Siemens Automotive LP, then took over as head of the Motor Vehicle Air Conditioning Systems Division. In 1996, he took over as head of A&D's Process Automation and Instrumentation Division. Anton has headed the integration of the Westinghouse unit for conventional power stations, which was acquired by Siemens, in the Power Generation Group. Shuzo Kaihori, President, Yokogawa Electric Shuzo Kaihori was appointed President and Representative Director in April 2007 and joined the Board of Directors in June 2006. He served as Senior Vice President in charge of the industrial automation business from 2005 to March 2007. From 2000 to 2005 he served as President of Yokogawa Corporation of America. Prior to that, he served as head of the engineering, sales, systems marketing, field instruments, and service businesses, successively. He joined Yokogawa in 1973. He served as a board member of FDT Group from October 2005 to April 2007 and a board member of Fieldbus Foundation from February 2006 to March 2007. HE also served as a trustee of The Japan Petroleum Institute from April 2006 to March 2007. He currently is as a board member at the Engineering Association of Japan, Manufacturing Science and Technology Center, and other industry and technology organizations in Japan. Doug Lutz, Senior Process Control Engineer, NOVA ChemicalsDoug has been with NOVA Chemicals for 17 years, deploying basic and advanced control, automated procedures, HMI interfaces, dynamic simulation, real-time optimization, and associated tools. He is a member of the automation leadership team focusing on corporate-wide initiatives to foster collaboration throughout NOVA Chemicals in the process automation arena. Benchmarking and KPIs is a specific area of responsibility within his Automation Utilization and Standardization portfolio. Christopher Lyden, Vice President, Chief Strategist, Invensys Process SystemsChris joined Invensys as Vice President of Marketing in 2003. He has more than 30 years experience in automation for the process industries with both Invensys and Honeywell. Chris has worked in nearly every aspect of automation from instrumentation and control, through advanced applications, modeling, and information systems integration. He has held positions in product development, manufacturing, project engineering, marketing, sales, and general management. In his current role, Chris is responsible for strategy for Invensys Process Systems globally. Fabian Ochoa, Automation Engineer, SABMillerFabian has been working for the beer industry since 2000 and his work has been mainly focused on automation, instrumentation, control, information systems, and HMI. He is currently involved in the construction of a new brewery in Colombia, South America. As part of the Global Automation Group of SABMiller, he has led the implementation of the OMAC, part 5 of the S88, standard in two new packaging lines. The purpose is to establish global standards that demonstrably can improve the group competitive position, improve performance, and apply new technologies giving value-add to the business. Timothy Opitz, Director, Production Operations and Support & Services, BoeingTim began his Boeing career in 1978 as an industrial engineer. He is currently responsible for the development, testing, and deployment of new processes and tools for the 787 program within Boeing Commercial Airplanes. Tim addresses manufacturing, quality, supply chain, customer support and services, and works to deploy new solutions to other Commercial Airplanes programs requiring new tools and processes. He is a member of the Phantom Works organization and works across Boeing to share best practices and aid in moving the company to a common set of processes and systems. His past assignments include Manufacturing and Quality leader for the Joint Strike Fighter program, where he was responsible for building two demonstrator aircraft and developing a production proposal; and Operations Leader for all military commercial derivatives, F-15K, Airborne Laser, and P3 update IV. Jim Parshall, Global Leader, IT and Automation, Eli LillyJim is currently the Global Leader for IT, automation, and product test systems for Eli Lilly's delivery device business. He joined Eli Lilly in 1999 and has held various senior technical and management positions in manufacturing. Jim’s career spans the automotive, electronics, food, and life science industries, working in engineering and IT technical and leadership roles. Prior to joining Eli Lilly, he worked at Ben & Jerry’s Homemade, where he led the design and delivery of manufacturing processes and automation systems at the company’s newest and largest facility. Jim authored the book "Applying S88: Batch Control from a User’s Perspective", a tutorial on the globally-accepted modular manufacturing standard. Barry Schader, Senior Principal Software Engineer, Medtronic Barry has been with Medtronic for 20 years, working in software development and maintenance related to manufacturing systems. He spent 11 years working on various aspects of the PROMIS MES for Medtronic's wafer fabrication and hybrid manufacturing operations in Phoenix. During that time he worked on business intelligence, equipment integration, shipping, and operator certification, in addition to various aspects of the core MES. Since 1998, Barry has been one of the system architects of the newer 'standard' MES for many of the discrete assembly operations in Medtronic (9 sites). He also was the primary developer of the ERP interface for that system. Mark Scherrens, Worldport Expansion Program Manager, UPSMark began his UPS career in 1976 as a part-time package handler. From there he moved up the ranks and around the country. He held a series of assignments, including Region Engineering Manager in the West and Southeast regions and as Corporate Plant Engineering Coordinator overseeing material handling automated solutions. Mark has been closely linked to Worldport, the worldwide air hub for UPS in Louisville, KY. In 1998 he was in charge of its Hub 2000 and since 2006 of its $1 billion Worldport expansion project. In his present role Mark oversees all aspects of this construction project, including material handling systems and related technologies, general construction, contracts and procurement, project safety and security, operational dependencies and phase-in schedules. The current project will increase Worldport’s capacity by 60%.  Francis Sidnam, Director, Manufacturing Process Systems and Global Biologics Information Management, Bristol-Myers SquibbSince January of 2007, Fran has been leading the strategic development and roll-out of standard manufacturing systems across the Bristol-Myers Squibb global network. This initiative involves the development of a common manufacturing operational philosophy, including the Manufacturing Execution System, batch control system, instrumentation approach, and critical business system interfaces. The strategy has been developed using standard solutions throughout Bristol-Myers Squibb, and is based on S-88 and S-95 standards. In addition to the process systems group, Fran is also responsible for the company’s Information Management groups in the Global Biologics group. Fran has spent 26 years with Bristol-Myers Squibb in a variety of areas, including process automation, process development, global engineering, and most recently, as Manufacturing Director of Bristol-Myers Squibb’s API site in Syracuse, NY.  Bryan Singer, Vice President of Professional Services, Wurldtech Security TechnologiesBryan has more than 16 years experience working in industrial automation and critical infrastructure sectors, such as power and energy, oil and gas, transportation, and water he is active globally as an industry advocate in industrial security and critical infrastructure protection. Bryan joined Wurldtech from FluidIQs where he led the development and implementation of specialized security services for more than 3,000 industrial facilities worldwide, across numerous vertical industries. Prior to joining FluidIQs, he was the manager of network and security services at Rockwell Automation. He began his professional career with the U.S. military, focusing on issues such as physical, systems, network security and force protection. Bryan is the founding chairman and now co-chairman of the ISA SP99 Industrial Automation and Control Systems Security Standards Committee, a standards body focusing on the security issues of the control systems environment. Keith Stouffer, Senior Mechanical Engineer, National Institute of Standards and TechnologyKeith has been with the Mechanical Engineering Lab at NIST for over 17 years, focusing on control system security since 2000. He is co-leader of the NIST Industrial Control Systems Security Project, working jointly with the NIST Computer Security Division in cooperation with the public and private sector community, to develop specific guidance on the application of NIST security standards and guidelines to industrial control systems. A major effort of the project has been the update of NIST Special Publication 800-53, Recommended Security Controls for Federal Information Systems, to provide guidance on appropriate safeguards and countermeasures for federal agencies that own, operate, or maintain industrial control systems. Peter Terwiesch, Chief Technology Officer, ABBPeter has been in his current position since July 2005. His prior experience includes both business and technology positions in ABB. Before, he was President of ABB Automation, heading ABB's German process automation business, following a similar responsibility in Switzerland. In parallel to direct business responsibility, he has been Chief Technology Officer for ABB's global Automation Technologies division. Earlier, he headed ABB's Corporate Research Center in Baden, Switzerland, one of ABB's eight global research labs, and held other management and specialist positions at ABB Corporate Research in Switzerland and Germany. Bob Tilove, Laboratory Group Manager and Research Fellow, Virtual Manufacturing Group, General MotorsBob joined General Motors in 1981 as a research scientist working in the areas of solid modeling and off-line robot programming/simulation. He has spent most of his career in the development and implementation of computer modeling/simulation tools for GM’s Virtual Vehicle Development Process. Bob is currently responsible for Virtual Manufacturing R&D and is engaged in many global collaborative research activities. In 2006, he was on special assignment in the Manufacturing Engineering Laboratory of the US National Institute of Standards and Technology (NIST) to define a vision and strategy for the next generation of Smart Assembly Systems.  Margaret Walker, Vice President, Engineering Solutions, Technology Centers, Manufacturing and Engineering Work Process, Dow ChemicalMargaret began her carerr with Dow in the operations field. She gained extensive experience in process development and scale up, plant modernization, and process improvement projects. From 1984 to 1992, Margaret was a plant superintendent for two different Freeport-based plants and gained additional responsibility for Epoxy distribution, business services, and maintenance. Margaret was Director of Materials Management for Dow’s Performance Products group from 1993 until 1995. In 1995, she was named Global Business Director for the Contract Manufacturing Services business and charged with creating a new business. In 2001, she was named Director for Dow Process Automation, Work Process, and Learning for Manufacturing Engineering. During 2003 and early 2004, she was given additional responsibilities for the Technology Centers and for Dow Design and Construction (DDC). Paul Zepf, Director of Engineering, ZarpacPaul has over 36 years of packaging production experience. He has designed and built at least 39 different types of specialized or proprietary machines and systems such as high speed combiners, dividers, inverters, collators, puck transfer systems, off-line automatic sampling systems, indexers, coolers, washers, collator/packers, custom packing machinery, quick change tooling and systems, inspection systems, continuous work pallet systems, unique palletizers, tray packers, and robotic case packers. Paul was a founder, Chief Engineer, and President of new product innovations and design at a company specializing in production changeover tooling systems and machinery from 1972 until 1989. In 1989, Paul co-founded Zarpac. Peter Zornio, Chief Strategic Officer, Emerson Process ManagementPeter is a 22-year veteran of the process automation industry. He joined Emerson in 2006 with responsibility for group level technology and marketing strategies and programs including PlantWeb and Smart Wireless. Prior to Emerson, Peter spent 21 years at Honeywell, most recently as Director of Product Marketing, with product management responsibility for distributed control systems, paper quality control systems, safety systems, and software for advanced control, asset management, and operations management (MES). Peter has extensive experience with field measurement products, fieldbus technologies and systems architecture, as well as acquisition strategy and integration. |
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Pre-Forum Special Sessions
The following workshop sessions will be held on Monday, February 4.
SOA for Manufacturing Workshop (Manufacturers Only Please)
SOA (Service Oriented Architecture) has evolved to include a variety of technologies, architectural patterns, and management strategies and has been positioned as the way to achieve several business objectives and transformations. In reality, there are multiple SOA approaches for any business problem and businesses need to analyze their strategies in terms of how their capabilities will grow over time.
This session will provide attendees with an update on progress being made in the SOA for Manufacturing Working Group and outline plans for future activities. It is recommended for all manufacturers who are investigating the use of SOA for manufacturing applications, now or in the future.
Automation and Control Benchmarking for Continuous Improvement Workshop (Manufacturers Only Please)
The ARC Benchmarking Consortium progress will be reviewed and the Benchmarking Analytical Tool (BAT) will be demonstrated. This tool allows Consortium members to quickly and effectively analyze their company metrics against companies whose facilities are comparable. To illustrate BAT's capabilities, Doug Lutz of NOVA Chemicals will share NOVA's experiences and techniques for using it to analyze their benchmarking data and develop effective mitigation plans to action their findings. This session is recommended for all manufacturers who are evaluating or developing an internal benchmarking program to assess areas for improvement within their company's automation and control domains.
Plant Performance Benchmarking (Manufacturers Only Please)
As companies strive to compete in a dynamic global market, continuous process improvement involves comparing to best practices and taking steps to making your business processes and practices more efficient and effective. Continuously benchmarking allows you to dynamically measure your performance, even as companies around you are changing. This workshop will share the progress made to date and discuss future plans by the ARC Working Group for Plant Performance Metrics, soliciting feedback from other interested manufacturers. This session is recommended for all manufacturers who are evaluating or developing an internal benchmarking program to assess areas for improvement in their company's plant performance.
Best Practices Benchmarking Workshop for Discrete Manufacturers (Manufacturers Only for First Segment of Meeting; All Attendees Welcome for Last Segment)
The fiercely competitive global economy requires that discrete manufacturers utilize state-of-the-art Automation and Control, Operations Management (OM), and Product Lifecycle (PLM)/Digital Manufacturing (DM) systems to quickly respond to dynamic customer requirements, relentlessly reduce product lifecycle costs, and continually enhance operational performance. In November 2007, over 50 people from 16 manufacturing companies collaborated to define an initial list of best practices and supporting requirements in these three domains.
This workshop will provide attendees an opportunity to review the results of the November 2007 meeting, further develop best practices and requirements related to Controls, OM, and PLM/DM, and hear supplier’s responses to user issues outlined in these three domains. The workshop participants will also get a sneak peak at the ARC Fall 2008 Forum for discrete manufacturers.
Using ARC Resources to Identify Key Trends and Create a Strategic Plan
This workshop will teach you how to use ARC resources such as the Market Intelligence Service and MyARC to develop a strategic plan for your product, target industry, geographic region, or combination thereof. ARC analysts will show you how a typical strategic engagement with ARC works and how you yourself can use ARC resources to develop an effective plan for your organization. In a live demonstration, ARC analysts will create the foundations of a strategic plan using the tools described above. Examples of trends covered in this session include the DCS market, PLC market, trends in the overall Asian automation market, and trends in the oil and gas and pharmaceutical markets. The session is open to all participants.
Life Sciences Benchmarking Discussion Workshop (Manufacturers Only Please)
Pharmaceutical industry members of the ARC Benchmarking Consortium and ARC are sponsoring a workshop to identify and discuss common best practices and performance metrics that ARC could research or that users would feel valuable enough to participate in the Consortium to define and provide data to benchmark these metrics. Some of the areas of focus to be discussed include electronic batch records, safety, automation justification, and performance metrics.
This session is recommended for pharmaceutical manufacturers who are evaluating industry best practices or evaluating or developing an internal benchmarking program to assess areas for improvement in their company’s manufacturing operations, manufacturing IT support, and automation project justification and execution. It is also recommended for any pharmaceutical manufacturers wishing to attend the Automation and Control Benchmarking for Continuous Improvement Workshop directly following this meeting.
The Application of S88 to Machine Control
Boston Scientific will be discussing the benefits and lessons learned from the implementation of the S88 standard at the control level of a single machine on one of their manufacturing lines. This will be an interactive presentation followed by a discussion workshop on implementation methodologies and the benefits of applying the S88 standard (including S88.05) to machine control. Boston Scientific is currently reviewing the benefits to be gained by implementing a full batch execution engine at the server level and is seeking input from the experiences of other manufacturers.
This session is recommended for user manufacturers, machine builders, and automation technology providers involved in converting and packaging machine selection or machine and machine control design.
Packaging Operations and Machinery Needs Workshop
ARC is placing more emphasis on packaging line and machinery issues because of the increasing importance of packaging operations in the consumer packaging goods, food, beverage, and pharmaceutical industries. ARC is hosting an end user manufacturer workshop to seek input on what specific areas of market research would benefit your organization. You will have the opportunity to network and discuss with ARC analysts and your peers common manufacturing issues and trends they see, how some are being addressed, and how others have yet to be addressed. The scope includes anything related to current and future packaging materials, packaging machinery, machinery automation, and packaging operations management. End users and machine building OEMs are welcome to attend and contribute.
This session is open to all users, machine builders, and technology providers involved in packaging operations, machine and machine line control, and discrete manufacturing operations.
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Topics
Each of these topics will be addressed through presentations by industry experts. They will highlight the strategies, insights, and best practices you need to ensure your success. Each session will also have a panel discussion where presenters will answer your specific questions. You will learn from the strategic thinking of others and go home with new perspectives and ideas for your own team.
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Best Practices for Managing Global Operations
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Vision and Technology Roadmaps
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Best Practices in Manufacturing IT
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Best Practices in Governance and Control
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Best Practices in Implementing Emerging Technologies
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Wireless Networks
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Field Networks
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Best Practices in Process Manufacturing
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Best Practices in Hybrid Manufacturing
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Regulatory Compliance
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Packaging
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Best Practices in Discrete Manufacturing
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Best Practices in Asset Management
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Maintenance Management
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Maintenance Outsourcing |
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Agenda
Following is the schedule for the Forum.
Monday, February 4
Tuesday, February 5
| 7 AM |
Registration and Continental Breakfast |
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Best Practices for Managing Global Operations |
| 8:30 AM |
Andy Chatha and Sid Snitkin, ARC Advisory Group |
| 9:00 AM |
Margaret Walker, Vice President Engineering Solutions, Dow Chemical |
| 9:30 AM |
Timothy Opitz, Director 787 Systems Integration, Boeing |
| 10:00 AM |
Break |
| 10:30 AM |
Francis Sidnam, Director Manufacturing Process Systems & Global Biologics, Bristol-Myers Squibb |
| 11:00 AM |
Panel Discussion and Q&A Session with the Speakers plus: Ken Knight, Executive Director CCRW, General Motors |
| 12:00 PM |
Lunch |
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Vision and Technology Roadmaps of Leading Automation & Software Companies
Each Company's Top Executives will present their company's vision followed by a technology roadmap discussion and a Leading Manufacturer presentation |
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Track 1 |
Track 2 |
Track 3 |
| 1:30 PM |
Shuzo Kaihori, Yokogawa
Wim Witte, Shell |
Peter Terwiesch, ABB
Ronaldo de Magalhães, Petrobras |
Steve Eisenbrown, Rockwell Automation
Kevin Harding, Wyeth |
| 2:30 PM |
Break |
Break |
Break |
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Best Practices in Process, Hybrid, and Discrete Manufacturing
Each Breakout Session will include presentations by an ARC Analyst and a Leading Manufacturer, followed by an interactive discussion |
| 2:45 PM |
Automation Value Justification
Dave Woll, ARC
Pat Castelano, Petro-Canada
Ray Walker, DuPont
Kate Waters, Genentech
Mike Williams, Dow Chemical |
Supplier/Customer Collaboration
Dick Hill, ARC
Mike Sarli, ExxonMobil
Rob Aleksa, Procter & Gamble |
MES & Operations Management
Greg Gorbach, ARC
Jeff Herrell, TRW Automotive
Dennis Cocco, Activplant |
| 3:45 PM |
Break |
Break |
Break |
| Vision and Technology Roadmaps of Leading Automation & Software Companies |
| 4:00 PM |
Jack Bolick, Honeywell
Eric Rojas & Karl James, Freeport
LNG |
Michel Crochon, Schneider Electric
Mark Scherrens, UPS |
Dennis Sadlowski, Siemens
Mike Eder, Lockheed Martin Aeronautics |
| 7-10 PM |
Reception and Dinner at SeaWorld |
Wednesday, February 6
| 7 AM |
Registration and Continental Breakfast |
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Best Practices in Process, Hybrid, and Discrete Manufacturing
Each Breakout Session will include presentations by an ARC Analyst and a Leading Manufacturer, followed by an interactive discussion |
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Track 1 |
Track 2 |
Track 3 |
| 8:30 AM |
Field Networks
Larry O'Brien, ARC
Mike Miller, Energy Systems Solutions
Merat Zarreii, DeKalb Cty. of Waste Management
Cliff Pedersen, Suncor Energy
Ron
Helson, HART |
Role-based Portals
Bob Mick & Dick Hill, ARC
Mike Sarli, ExxonMobil
Chris
Hamlin, SABIC |
Wireless Technology for the Discrete Industries
Harry Forbes, ARC
Craig
Dupler, Boeing |
| 9:30 AM |
Break |
Break |
Break |
| 9:45 AM |
Wireless Technology for the Process Industries
Harry Forbes, ARC
Stephen Russell, Valero Energy
Joy Weiss, Dust Networks
Bob
Karschnia, Emerson |
Lean and MES
Ralph Rio, ARC
Barry Schader, Medtronic |
Smart Assembly and Controls
Jim Caie, ARC
Bob Tilove,
General Motors |
| 10:45 AM |
Break |
Break |
Break |
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Vision and Technology Roadmaps of Leading Automation & Software Companies
Each Company's Top Executives will present their company's vision followed by a technology roadmap discussion and a Leading Manufacturer presentation
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| 11:00 AM |
Peter Zornio, Emerson
Steve Cook, Givaudan
Flavors |
Chris Lyden, Invensys
Steven Gasser,
ASARCO |
Erik Udstuen, GE Fanuc
Kenneth
Ure,
Pfizer |
| 12:00 PM |
Lunch |
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Best Practices in Process, Hybrid, and Discrete Manufacturing
Each Breakout Session will include presentations by an ARC Analyst and a Leading Manufacturer, followed by an interactive discussion |
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Track 1 |
Track 2 |
Track 3 |
| 1:30 PM |
Creating Safety Culture
Asish Ghosh, ARC
Tom Artz, Chevron |
Packaging
John Blanchard, ARC
Jim Parshall, Eli
Lily |
PLM and Digital Manufacturing
Dick Slansky, ARC
Grady Glasgow,
Spirit Aerosystems |
| 2:30 PM |
Break |
Break |
Break |
| 2:45 PM |
Connecting Plants with Business Systems
Greg Gorbach, ARC
John Wisniewski, Wrigley
Amiya
Ranjan, Santur |
Regulatory Compliance
John Blanchard & Tom Fiske, ARC
Kenneth Ure, Pfizer
Kate Waters, Genentech
Matthew Murphy, DuPont
Lothar Lang, LyondellBasell
Jim Wiesler,
Eli
Lilly |
PLM and Digital Manufacturing, cont'd.
Al Hufstetler, Siemens PLM Software
Patrick Michel, Dassault Systemes |
| 3:45 PM |
Break |
Break |
Break |
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Vision and Technology Roadmaps of Leading Automation & Software Companies
Each Company's Top Executives will present their company's vision followed by a technology roadmap discussion and a Leading Manufacturer presentation
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| 4:00 PM |
Marty Etzel, SAP
Chris Pirrera, Colgate-Palmolive |
John Barcus, Oracle
Nat Parameswaran, USG
Chris Jackson,
Pella |
Chris Colyer, Microsoft
Jerry Hale, Eastman Chemical
(retired) |
| 6:00 PM |
Gold Sponsor
Receptions |
Thursday, February 7
| 7 AM |
Registration
and Continental Breakfast |
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Best Practice Sessions |
Best Practice Sessions |
OMAC Session |
| 8:30 AM |
Addressing the Skills Gap
Dick Hill, ARC
Lina
Cano, Dow Chemical |
Cyber Security
Bob Mick, ARC
Keith Stouffer, NIST
Bryan Singer, Wurldtech Security Technologies
Eric Cosman,
Dow Chemical |
Fabian Ochoa, SABMiller
Paul Zepf, Zarpac |
| 9:00 AM |
| 9:30 AM |
Break |
Break |
Break |
| 9:45 AM |
Plant Asset Management Communications
Wil Chin, ARC
Tom Kuperij, WIB
Sven Seintsch, BIS Prozesstechnik |
Security Patch Management
Bob Mick, ARC
Bill Cotter, 3M
Troy Embree, Procter & Gamble
Eric Byres, Byres Security
Marty Van Der Sloot,
Interstates Control Systems |
Rob Caron, Caron Engineering |
| 10:15 AM |
| 10:45 AM |
Break |
Break |
Break |
| 11:00 AM |
Knowledge Management
Tom Fiske, ARC
Mike Brooks, Chevron
Norbert Kuschnerus, Bayer |
Security session, cont'd. |
Erwin DiMalanta, ABB
Paul Boris, SAP |
| 11:30 AM |
| 12:00 PM |
Forum Ends with Boxed Lunches |
| 12:30 - 3 PM |
ISA100 Seminar: Wireless Systems for Industrial Automation This session will acquaint you with the work currently underway to develop a universal family of wireless standards for industrial automation. Attendees will have an opportunity to ask questions and provide input to the ISA100 Committee leadership on technical issues and the ISA100 path forward. For more information and to register: http://www.isa.org/ISA100Update0802
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Innovations Showcase
New industry solutions for manufacturing were showcased at the Innovations Showcase. This was an excellent opportunity for executives to assess the potential for emerging applications in production management, interoperability, digital manufacturing, process improvement, asset management, operations management, supply chain synchronization, and more. Exhibits had application scenarios for attendees to see how emerging technologies are applied to help solve issues in the manufacturing industries.

The Showcase was open during the Monday Evening Reception and during breakfasts, breaks, and lunches. It is held adjacent to the forum where refreshments are served.
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Previous Attendees
The following companies have attended recent ARC forums:
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3M ABB Activplant ADCO Manufacturing ADM Company Air Products & Chemicals AirSprite Technologies Align Technology Amcor PET Packaging Anheuser-Busch Apriso Aramco Services Aspen Technology ATAN Automation Systems BASF Bayer Boeing Bosch Rexroth Bose BP Oil Bristol-Meyers Squibb BWX Technologies Cargill Caterpillar Celanese Chemicals CH2M Hill Chevron CIDX Cisco Systems Cognizant Technology Solutions Commercial Vehicle Group Conectiv Energy CSIA Corning Chrysler Curtiss-Wright CVRD Cytec Industries Dassault Systemes Dearborn Electronics Degussa Dell Dofasco Douglas Machine Dow Chemical Dresser-Rand DuPont Eastman Chemical Eaton ELAU Eli Lilly Emerson Process Management Energizer Endress + Hauser |
ExxonMobil FDT Group FIATECH Fieldbus Foundation Flowserve Fluor Ford Motor Frito-Lay GE Aircraft Engines GE Fanuc Genentech General Dynamics General Mills General Motors Goldman Sachs Goodyear HART Foundation Hatch HCL Technologies Hercules Hitachi Honda Honeywell Huntsman Chemical Husqvarna Lawn Care Hydraulic Institute IBM Idexx Intel ILS Technology Infor Infosys Technologies Intergraph International Paper Invensys Process Systems ISA ITT Goulds Pumps John Deere Johnson Controls Automotive Kraft Foods Kumba Resources LCRA LibreStream Technologies Lockheed Martin Lyondell Chemical Lubrizol Manhattan Associates MARKEM Merck & Co. Medtronic Metso Automation Microsoft MIMOSA Mitsubishi Electric Modern Materials Handling Morgan Stanley NAMUR |
National Center for Mfg Sciences Nestle Purina PetCare Nissan NIST NOVA Chemicals Northrop Grumman Okuma America Omron OPC Foundation Open Applications Group Oracle OSIsoft Pavilion Technologies Petro-Canada Pfizer Philip Morris PMMI Procter & Gamble RA Jones & Company Reliance Life Sciences Rockwell Automation Rolls-Royce Sabic Petrochemicals SABMiller SAP SASOL Saudi Aramco Schneider Electric Shell Chemical Shell Global Siemens Solectron Suncor Energy Tata Consultancy Services TenAsys Tennessee Valley Authority Tesoro Petroleum Teva Pharmaceutical The Stanley Works Thermo Fisher Scientific ThyssenKrupp Toyota Motor Tuthill Unilever Vought Aircraft Industries Washington Savannah River Weyerhaeuser Wipro Technologies Wonderware Worsley Alumina Yaskawa Electric Yokogawa | |
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Location
The Forum is held at the Rosen Centre Hotel in Orlando, Florida.
Rosen Centre Hotel 9840 International Drive Orlando, Florida 32819 800-204-7234 or 407-996-9840 www.rosencentre.com
Attendees should make their own hotel reservations. Reservations can be made by calling 800-204-7234. ARC has contracted a reduced rate of $175, based on availability, if reservations are made by January 11, 2008. When making reservations, please specify that you will be attending the ARC Forum.
The hotel is located 15 minutes from Orlando International Airport. (For directions and map: www.rosencentre.com/Location/Location.htm ) Transportation options include Transtar Shuttle or local taxi. Reservations to the airport must be made 2 hours ahead of time at the Transtar booth in the hotel (discount coupon available). The hotel is also conveniently located near many of Orlando’s attractions: 1 mile from Sea World, 5 minutes from Universal Studios, and 10 minutes from Walt Disney World. Please call Orlando's Visitor Information Center at 407-363-5874 for information regarding current events in Orlando.
Golfing Opportunities During Your Stay Shingle Creek will provide a discounted price for 18 holes of golf for all ARC Forum attendees. Please mention "ARC Forum Group" when reserving tee-times to receive the discount ($134). This discounted price is available February 3-8. Free transportation from the Rosen Centre to Shingle Creek is available (see Towncars in the Valet Area).
Shingle Creek 9939 Universal Blvd Orlando, FL 32819 866-996-9933 http://shinglecreekgolf.com/default.asp
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To Register
Forum Fee
The Forum fee is $1,695 if registered by December 28, 2007. After that date, the fee is $1,895. The fee includes breakfast and lunch each day, a dinner and reception on Tuesday evening, and all program materials. Group rates are available. Please contact info@arcweb.com for more information. For those attending the OMAC Session only on Thursday, the fee is $300.
Cancellations and Substitutions
Substitutions may be made at any time at no additional charge. The registration fee is fully refundable up to three weeks prior to the Forum date. A 50% cancellation fee will be assessed after that date. All cancellations must be received in writing.
Registration Methods
Please use one of the following methods to register for the Forum:
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