Worldwide demand for Operations Management software and services (OM) has been relatively strong for the past several years, and continues to gain momentum. The overall OM market was slightly over $8.1 billion in 2007, growing about 12 percent from 2006. Over the next five years, the OM market will continue to experience significant growth partly because of favorable economic conditions, increased global competition, and how OM solutions address the increased functionality, interoperability, and visibility needs inherent to linking the business, supply chain, and manufacturing environments.

Leaders in maintenance management are identified and characterized in this research. For Leaders, their management recognizes that equipment uptime is important for meeting their business objectives including revenue and profitability. These businesses have invested the resources in people, business practices, technology and tracking metrics to assure their needs are met.