Sign In

Skip Navigation LinksHome > Analysts > Ralph Rio
Ralph Rio
Vice President Enterprise Software
Ralph's focus areas include Enterprise Asset Management (EAM), Field Service Management (FSM), and Global Service Providers (GSP)


Below is a brief overview of Ralph's focus areas:
Enterprise Asset Management and Field Service Management: Ralph’s experience involved managing engineering functions in manufacturing which included a three shift maintenance team and a tool room. Ralph has written over a hundred reports including the Best Practices for Maintenance Management global user survey and report, and the Enterprise Asset Management and Field Service Management Worldwide Outlook Studies. Ralph also developed the STAR application selection guide for EAM applications. For mobility solutions, he has written reports on the trends and market dynamics for in-plant and field service applications.
Global Service Providers: Both previous to and at ARC, Ralph has worked with Global Service Providers (GSP). He developed the GSP STAR selection guide that includes both selection criteria and guided workflow steps for choosing a services provider. The criteria extend from corporate IT to manufacturing IT. He has also written several reports involving GSPs and their customer successes.​
Continuous Improvement Programs: Ralph's surveys provide best practice benchmarks for managing a Lean Manufacturing program. Ralph is a Six Sigma Black Belt and has been involved with Six Sigma since its beginnings at Motorola and the roll-out at GE. His experiences at these firms provide him with a unique perspective for the management of continuous improvement programs.

Ralph has 40+ years experience with manufacturing and industrial applications. Ralph has been with ARC Advisory Group since 2000. Before joining ARC, his roles include marketing and product management for suppliers, as well as engineering-in-manufacturing functions for end-users. Ralph was with General Electric, Intellution/Emerson, Digital Equipment Corp., Motorola, and Texas Instruments.

Ralph holds a B.S. in Mechanical Engineering and an M.S. in Management Science from Rensselaer Polytechnic Institute, Troy, NY.
Videos at ARC Forum in February 2016
EAM and FSM Introduction and Benefits of IIoT; 10 minutes
Moving to Higher APM with Industrial IoT; 10 minutes
The Intersection of Enterprise Asset Management and Industrial IoT; 8 minutes
Service Performance Management by OEMS with Industrial IoT; 9 minutes
Other Videos:
Industry in Transition: The Information Driven Enterprise in a Connected World;
ARC Forum Keynote India July 2014;
29 minutes
ALM and How IoT can Effect Equipment Maintenance; ARC Forum February 2014; 10 minutes
ALIM and How IoT Lowers Spare Parts Inventory; ARC Forum February 2014;
11 minutes
Drivers for EAM and FSM; ARC Form February 2013; 10 minutes
Best Practices for Enterprise Asset Management (EAM); ARC Forum February 2012
Effective Maintenance Management Helps Lafarge Cement Grow to become Global Market Leader: Interview in September 2013
Asset Management for Facilities, Plants, and Field Service: Interview at IBM Pulse in March 2012
Maintenance Management and Impact on the Supply Chain; ARC Forum February 2011
About EAM - What is it and Why it is needed: Ralph Rio is interviewed at IBM Pulse in March 2011
Save Money with Better Asset Management: In this video, Ralph Rio is interviewed at the ARC World Industry Forum Orlando 2010 by Supply Chain Brain magazine on the current trends for EAM systems from a recent survey.
ARC Research Reports and Publications
• Leading Industrial Organizations Improve Asset Management with Industrial IoT – October 2016
• Intersection of IIoT and Asset Management – July 2016
• Field Service Management Global Market Research Study - June 2016
 Enterprise Asset Management Global Market Research Study - June 2016
 Industrial IoT-Enabled Remote Monitoring Improves OEM Service Performance – May 2016
 Increasing Equipment Complexity Calls for New Maintenance Approaches Using IIoT - January 2016
 APM 2.0 with Industrial IoT - September 2015
 3D Scanning Adoption Survey Results and Conclusions - September 2015
 Lessons Learned from EAM Users – April 2015
 Enterprise Asset Management User Survey Results and Conclusions - March 2015
 “Small Data” for Enhanced Asset Performance - August 2014
Connecting Aging Assets with C-Suite Metrics Drives Adoption of Modern EAM/FSM Systems – May 2014
ARC Gains Hands-On Experience with 3D Printing – February 2014
IoT Changes Logistics for the OEM Spare Parts Supply Chain – January 2014
Inexpensive Smartglasses Can Take Mobility and IoT to a New Level – December 2013
Analytics Improves Asset Performance by Exposing Gaps between Silos – September 2013
Asset Information Management for Automation Systems - July 2013
Building a Business Case for Industrial Software Projects Helps Ensure Success – April 2013
EAM-FSM User Survey 2013: Current Practices and Future Plans – April 2013
Enterprise Asset Management and Field Service Management Worldwide Outlook Study – April 2013
Asset Information Management for Operate and Maintain Lifecycle Phases - February 2013
Strategies for Responding to the Current Surge in Technology Adoption – January 2013
3D Laser Scanning Delivers Benefits in Both Discrete and Process Industries – October 2012
Asset Performance Management Strategy and Execution – September 2012
• Disruptive Innovation: S3D and Windows 8 – September 2012
• 3D Laser Scanning Worldwide Market Outlook Study – September 2012
· Growing Asset Diversity Demands Updated Maintenance Strategy – May 2012
Enterprise Asset Management and Field Service Management Worldwide Outlook Study – April 2012
Asset Performance Management Bridges Production and Asset Management – March 2012
· EAM User Survey 2012: Current Practices and Future Plans - February 2012
· Can 3D Scanning and Printing Be Applied to Reduce Spare Parts Requirements? – February 2012
· Maintaining Plant Equipment with Embedded IT – January 2012
· Crowdsourced-Driven Reliability – November 2011
· Organizational Trends for Control Engineering, Manufacturing IT, and Corporate IT – Oct. 2011
· Melding Engineering and Mfg. IT to Improve Enterprise Reliability – September 2011
· Integrating ERP and EAM into a Common Solution – August 2011
· Organizational Issues for Improved Asset Performance Management – July 2011
· 3D Laser Scanning Worldwide Market Outlook Study – July 2011
· EAM Trends and Market Dynamics – May 2011
· Integrating EAM with ERP: Why and What – May 2011
· Enterprise Asset Management Worldwide Outlook Study – April 2011
· Survey Results for EAM Systems: Current Practices and Future Plans – March 2011
· Kinect = Mouse 3.0; Software’s Next Generation User Interface – January 2011
· MRO Inventory Rationalization and Optimization – December 2010
· Improved Asset Management through Real-Time Location Tracking – December 2010
· Part Number Rationalization for MRO Materials – October 2010
· Hybrid Vehicles’ Impact on Maintenance – September 2010
· Converging Trends Bolster Benefits of Mobility in Asset Management – September 2010
· Mobility for Asset Management Worldwide Outlook Study – September 2010
· Rationalizing Maintenance without Compromising Capability – July 2010
· Enterprise Asset Management Worldwide Outlook Study – April 2010
· C-Suite Needs a Modern EAM System – April 2010
· RFID Enables Improvement for Mobility and Enterprise Asset Management – April 2010
· Smart Grid Requires Modern EAM Systems – April 2010
· Mobility in EAM and the New iPad – April 2010
· Users’ Current Practices and Future Plans for EAM Systems - February 2010
· Business Dynamics Driven by Cloud Computing and SaaS – January 2010
· Sustainability Program Management with EAM – November 2009
· Insight-Inspection-and-Directing-Motion-with-3D-Laser-Scanning – September 2009
· 3D Laser Scanning Worldwide Market Outlook Study – August 2009
· As-Built Asset Information Management – August 2009
· Process and Discrete Industry Applications for 3D Laser Scanning – June 2009
· Enterprise Asset Management Worldwide Outlook Study – May 2009
· Reduce Maintenance Costs with Lean Six Sigma – April 2009
· Maintenance Contracting, Current Practices and Benchmarks – March 2009
· Distributed Condition Monitoring – February 2009
· Incorporating AIM in Operations and IT Strategies – November 2008
· AIM for Reliability, Availability and Safety - October 2008
· IMM: Managing When MRO Meets People - September 2008
· Solution Guide and Strategies for Production Mgt. in the Hybrid Industries – Aug. 2008
· Using Lean to be Green: Reducing Waste in Energy and Resources - August 2008
· Solution Guide and Strategies for Production Mgt. in the Discrete Industries - May 2008
· Lessons Learned from Experienced MES Users - May 2008
· Business Process Mobility for Lean Manufacturing and Six Sigma - April 2008
· CPM Goes Vertical and the Implications for Supplier Selection - April 2008
· Collaborative Production Mgt. for Discrete Worldwide Market Study - March 2008
· Assembly Line Control and Sequencing Make or Buy? - February 2008
· Best Practices for the Intersection of Lean Manufacturing and MES - November 2007
· Why Manufacturers Buy CPM Systems - October 2007
· Continuous Improvement Meets Maintenance Management - August 2007
· Best Practices for Maintenance Management - August 2007
· Collaborative PLM and Digital Manufacturing - July 2007
· Best Practices for New Product Development and Introduction - June 2007
· Abysmal State of NPDI - Who Owns It? - June 2007
· Best Practices in the Management of a Continuous Improvement Program - March 2007
· Lean Manufacturing beyond the Plant Floor and into the Enterprise - March 2007
· Lean Six Sigma Strategy and Case Stories at the ARC Forum - February 2007
· Lean from Concept to Customer - February 2007
· CPM Solutions Continue to Proliferate - January 2007
· Collaborative Production Mgt. for Discrete Worldwide Market Study - January 2007
· Selection Strategies for Continuous Improvement Programs and Software - November 2006
· Lean Six Sigma Asset Management - October 2006
· Technologies for Continuous Improvement - September 2006
· Continuous Improvement Systems Worldwide Market Outlook - August 2006
· Can Continuous Improvement and Unions Mix? - August 2006
· Lean Manufacturing – Connecting Programs to Financial Performance - July 2006
· Zero to Lean in 18 Months - April 2006
· Applying Lean Methods to IT Operations - January 2006
· Can Continuous Improvement Programs and Technology Coexist? - January 2006
· CPM for Competitive Advantage; Business Dynamics and User Survey - November 2005
· Six Sigma or Lean? Which is Right for You? - November 2005
· Metrics for Your Lean Manufacturing Program - September 2005
· Collaborative Production Mgt. for Discrete Worldwide Market Study - August 2005
· Driving Performance with Standards-Based Interoperability - July 2005
· Value Stream Mapping Focuses on the Process - June 2005
· Industrial Ethernet User Survey Provides Insight into Current Practices - June 2005
· Inside TPS at Toyota, Georgetown, KY - May 2005
· Industrial Ethernet Devices Worldwide Market Outlook Study - April 2005
· Kanban Myths Exposed - March 2005
· Writing a Press Release for Industrial Markets - January 2005
· Lean Manufacturing: Making the CEO & CFO Connection - December 2004
· Electronic Kanban Takes Lean to the Next Level - October 2004
· Lean-EOQ Powers Lean Manufacturing - September 2004
· Successful Execution of a Lean Program - August 2004
· Lean Manufacturing Benchmarks from Experienced Practitioners - August 2004
· Six Sigma and Shareholder Value - May 2004
· Six Sigma Program Best Practices - April 2004

 Recent Reports by this Analyst