Keywords: BPO, Consumer Technology, Retail.
Mahindra Satyam, a leading global consulting and IT services provider today announced the 100 percent acquisition of BPO firm vCustomer's International operations for USD 27Mn. This is the first 100 percent acquisition by Mahindra Satyam since it became part of Mahindra Group and marks the entry of Mahindra Satyam's BPO operations into other verticals, such as Retail and Consumer Technology in addition to significantly enhancing Technical Support credentials.
The combination of vCustomer's expertise in the Retail and Consumer Technology verticals with Mahindra Satyam's domain expertise and customer base will further strengthen the ability to address evolving market needs.
ARC Advisory Group