In ARC’s opinion, the automation suppliers are going to train the next generation of operators and technicians in the world’s industrial plants. We believe this for many reasons. Foremost among these is the global shortage of qualified personnel to fill positions. Employees with years of experience are exiting the workforce through layoffs and retirements. In light of the recent recession, many end user companies have even stepped up their worker reduction programs. In developing economies, there is just a plain scarcity of highly qualified workers.

Existing labor management systems have proven to have a very good payback for large warehouses. Now, a software-as-a-service (SaaS) solution has emerged that offers good payback in smaller warehouses. This Insight provides a specific case study that illustrates this new solution delivery approach.