Siemens Selects Coresystems to Digitize its Global Field Service Power Business

By Ralph Rio

Project Success Story

Coresystems, a provider of cloud-based field service and workforce management software for mid-sized and large enterprises’ field service organizations, announced that it has entered into a project with Siemens. Coresystems will enable Siemens to digitize the global field service execution business within the Power Generation Services Division in order to help improve efficiency and safety.

As one of the world's largest producers of energy-efficient and resource-saving technologies and a pioneer in infrastructure and software solutions for the industrial sector, Siemens has placed a high priority on the digitization of its products, systems and solutions. In 2016, as part of its organization-wide shift towards digitization, Siemens began executing on its vision to digitize its entire global field service business, and sought a partner with expertise in field service and workforce management software development. After an evaluation of competitive solutions’ ability to meet various strategic, business, IT and usability requirements, the Power Generation Services Division of Siemens selected Coresystems.

Through this project, Coresystems will play an integral role in Siemens’ global field service digitization initiative. In the first phase, Siemens will integrate Coresystems’ field service management software platform with Siemens’ existing field service systems and processes. In the second phase, Siemens will deploy Coresystems’ field service software suite across its organization, enabling Siemens’ global field service business to become completely digitized. As a result, Siemens can increase and improve documentation associated with its field service processes, with Coresystems’ software, providing Siemens’ technicians with access to required resources through their laptops and mobile devices – which will provide significant benefit to customers through efficiency and safety.


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