ARC Advisory Group today announced the publication of its new MarketMap for Enterprise Asset Management (EAM), an independent research study designed to help industrial organizations navigate the increasingly complex market for asset management technologies and suppliers. The MarketMap provides a structured evaluation of the EAM supplier landscape at a time when asset-intensive industries are under growing pressure to improve reliability, optimize maintenance performance, extend asset life, and support broader digital transformation initiatives.
As organizations pursue operational excellence, Enterprise Asset Management has evolved from a traditional maintenance management function into a strategic business capability. Modern EAM platforms increasingly incorporate predictive maintenance, condition monitoring, mobility, artificial intelligence, industrial analytics, asset performance management (APM), digital twins, and cloud-native technologies. These developments are expanding the value of EAM while also creating new challenges for technology selection and long-term investment planning.
Growing Complexity in the Enterprise Asset Management Market
Industrial organizations face mounting demands to improve equipment availability, reduce unplanned downtime, manage aging infrastructure, and maximize returns on capital investments. At the same time, workforce shortages, sustainability objectives, cybersecurity requirements, and digital transformation initiatives are reshaping how assets are managed throughout their lifecycle. These converging trends are driving renewed interest in EAM solutions that can support both operational efficiency and long-term strategic objectives.
The EAM market itself has become increasingly difficult to navigate. Organizations evaluating solutions encounter a diverse ecosystem that includes enterprise software providers, industrial automation suppliers, ERP vendors, cloud platform providers, and specialized asset management companies. Supplier offerings often overlap in areas such as maintenance management, analytics, reliability improvement, mobility, and asset performance optimization, while differing significantly in industry focus, deployment models, implementation approaches, ecosystem strength, and strategic direction. The convergence of EAM with adjacent technologies such as APM, ERP, field service management, industrial AI, operational analytics, and digital twin platforms further increases evaluation complexity.
Independent Research to Support Better Technology Decisions
The ARC MarketMap framework is designed to provide technology buyers with a practical decision-support tool grounded in independent analyst research and deep market expertise. The MarketMap evaluates suppliers using ARC’s structured two-axis framework, which considers both solution capabilities and strategic vision. The resulting analysis helps organizations better understand supplier positioning, identify potential technology partners, and align investment decisions with operational and business priorities.
Rather than ranking suppliers, the MarketMap provides context and market insight that allow stakeholders to assess vendor strengths, understand market dynamics, reduce evaluation risk, and develop more informed technology shortlists. The research is intended to support a broad range of decision-makers, including CIOs, Chief Digital Officers, operations executives, maintenance and reliability leaders, engineering teams, asset management professionals, and procurement organizations. The Enterprise Asset Management MarketMap evaluates the following suppliers: Accruent, AssetWorks, Eleco, Fiix, Hitachi Energy, IBM, IFS, Limble, MaintainX, Octave, Oracle, SAP, ServiceChannel, ServiceNow, Siemens, UpKeep.
Analyst Perspective
“Technology selection decisions have become increasingly strategic as Enterprise Asset Management platforms expand their role within digital operations," said Karthik Umachigi, Senior Analyst, and lead author of the Enterprise Asset Management MarketMap. "ARC's MarketMap provides an independent perspective that helps organizations evaluate suppliers through the lenses of solution capabilities and strategic vision,”
About ARC MarketMap
ARC MarketMap reports provide an independent, analyst-led assessment of technology markets and supplier ecosystems. Developed through ongoing market research, industry engagement, and analyst expertise, MarketMaps help organizations understand market structure, supplier positioning, technology trends, and strategic considerations. ARC’s methodology is designed to provide practical decision-support value while maintaining an objective, research-driven perspective. MarketMaps do not employ pay-to-play positioning and are intended to help technology buyers reduce uncertainty and make more informed investment decisions.
Learn More
Learn more about the ARC MarketMap for Enterprise Asset Management and see a sample report.