GE Digital Releases Updates to Its SmartSignal Predictive Maintenance Software Solution

Author photo: Craig Resnick
ByCraig Resnick
Company and Product News

GE Digital announced it has released updates to its SmartSignal predictive maintenance software solution that helps industrial companies to more proactively predict, diagnose, forecast, and prevent equipment failures. New features include its latest time-to-action analytics to forecast when a malfunction may occur, improved visualization and analysis tools, and continued expansion of the Digital Twin Analytics and Content Catalog covering over 300 industrial equipment classes across manufacturers.

SmartSignal is designed to diagnose the cause and severity of manufacturing asset issues and determine the required timeframe for remediation.  SmartSignal customers can also leverage GE Digital’s Industrial Managed Services for remote monitoring, alerting, and remediation guidance.

New Time-to-Action Forecasting

The new time-to-action analytics forecasts when an equipment anomaly will actually reach an alarm limit and require immediate remediation. This information helps reliability and maintenance engineers to more accurately prioritize and schedule corrective actions to help keep operations and equipment running. Beyond helping its customers to approach the ultimate goal of zero unplanned downtime, SmartSignal is also now helping to reduce reactive work and further optimize Operations & Maintenance (O&M) scheduling.

Enhanced visualization, analysis, and APM integration

SmartSignal customers with on-premises software installations will now have enhanced thin client visualization and analysis tools that are more comparable with cloud-based solutions. Expanded features include new charting capabilities, analysis overlays, and an updated case management interface.  On-premises users can also now integrate SmartSignal events and data into the rest of the APM suite, allowing better utilization of APM features, such as policy management, asset health management, action management, and end-to-end O&M workflows.

An added feature of the newest version of SmartSignal is its ability to be accessed by tablets and smart phones. This helps to empower industrial workers to manage critical assets, systems, and data from any location with remote capabilities and personal-based workflows that are field proven in actual industrial settings.

New Industrial Managed Services Offering

Many SmartSignal customers leverage GE Digital’s Industrial Managed Services to continuously monitor plant equipment via SmartSignal and function as an extension of their reliability teams. Industrial Managed Services provides 24x7 asset monitoring, issue triage and notification, remediation guidance, analytics management, and strategy consulting.

A new inclusive service option also provides and manages the SmartSignal software itself, eliminating the need for a customer to own or operate the software directly. This new simpler and more economical service can deliver the benefits of a plant-wide predictive maintenance to multiple organizations. Today, the GE Digital Industrial Managed Services organization monitors thousands of assets and has helped to save customers over an estimated $1.6B in avoided mechanical and production losses in 15 years of operation.

Digital Twin Analytics and Content

SmartSignal Digital Twins are built on GE’s extensive experience in industrial manufacturing, operations, service, and software. The growing Digital Twin catalog covers over 320 common industrial assets, providing predictive, diagnostic, and forecasting analytics. Standard analytic blueprints for rotating, fixed, electrical, and mobile equipment classes can be trained rapidly to create more accurate machine learning analytics tailored for each monitored asset. These analytics leverage a growing amount of asset class intelligence including known failure modes, instrumentation inputs, operating context, engineering specifications, and GE subject matter expertise.

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