Schneider Electric Launches EcoCare for BMS to Support Predictive Building Operations

Author photo: Craig Resnick
ByCraig Resnick
Category:
Company and Product News

Schneider Electric’s EcoCare for BMS combines predictive analytics, continuous monitoring, and service expertise to help building teams improve operational efficiency and energy performance.

Schneider Electric announced EcoCare service plans for Building Management Systems (BMS) in the US, a digital-first service designed to help teams predict, prevent, and resolve operational issues across buildings and facilities. The service combines predictive analytics, continuous monitoring, and Schneider Electric’s service expertise to help facilities teams detect problems earlier and keep building systems running more efficiently.

As commercial buildings become more electrified and energy-intensive, facility teams are under growing pressure to reduce downtime, manage rising energy costs, and operate with leaner staff. EcoCare for BMS is designed to help organizations shift from reactive maintenance to predictive operations, improving resilience, efficiency, and occupant experience across commercial buildings, healthcare facilities, campuses, and industrial sites.

EcoCare for BMS combines 24/7 monitoring, AI-driven analytics, and support from remote operations teams and on-site field technicians. The service is intended to help building teams identify and address issues before they disrupt operations.

According to Schneider Electric, customer deployments using digitally enabled, condition-based maintenance strategies have reportedly achieved up to 25 percent energy savings, 45 percent less downtime, a 30 percent increase in operational efficiency, and 60 percent fewer occupant complaints compared with traditional reactive building maintenance approaches.

Key features of an EcoCare service plan include:

  • 24/7 monitoring and support, providing real-time system visibility and proactive risk identification.

  • Condition-based maintenance, using predictive insights to initiate maintenance before issues affect operations.

  • Connected field expertise, with on-site technicians and HVAC specialists supporting faster issue resolution and increased system reliability.

  • Priority response, with service support and dedicated account management aligned to operational priorities.

  • Digital twin insights, using a digital twin of the BMS to provide information on energy use, occupant comfort, and system performance.

As part of Schneider Electric’s broader services portfolio, EcoCare service plans combine service expertise with digital tools, such as EcoStruxure Building Advisor. The service connects real-time analytics with on-site support to help resolve issues faster and improve system performance.

Schneider Electric supports over 6,000 service customers globally, providing expertise across energy management, building automation, and operational resilience for critical facilities. These deployments are intended to help organizations identify issues earlier and resolve them before they disrupt operations, supporting safer, more efficient, and more comfortable buildings.

The launch reflects the growing shift toward more predictive and data-driven building operations. As facilities become more connected, electrified, and complex, services such as EcoCare for BMS can help building owners and operators improve energy performance, reduce operational disruptions, and support more resilient building management strategies.

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