TCS Partners with GE to Integrate Intelligence into Services Data Lake Platform

Tata Consultancy Services (TCS) and GE’s Power Services business (PS) have together completed a complex integration of field service technician information into a Services Data Lake. The platform improves financial process efficiency for power generation asset service operations by integrating disparate data of service work orders and case management from multiple product and service lines, including parts, services and repairs.

TCS partnered with GE to deliver Business Data Object Modelling, designed for high performance analytics and reporting. The Services Data Lake digital platform delivers crucial data that is reportedly refreshed 90 percent faster than existing solutions, leading to a 20 percent reduction in financial closure cycle time. The platform helps consolidate contractual, parts, technician, and repair services data from individual product and service lines, thereby overcoming challenges, such as slower data collation, delays in performing quarter end and period closures and predictive analytics failure.

The Services Data Lake platform helps overcome these challenges by achieving data correlation across business functions, delivering higher data refresh frequencies, and building data consumption layers for faster financial activities closure during the reporting period. The Services Data Lake platform also supports IoT applications running on GE Predix to use data better and make analytics-driven decisions stronger and faster in the enterprise.

Keywords: Services Data Lake, Power Generation Asset, Analytics, Repair Services, ARC Advisory Group.