Presenting the 22nd Annual ARC Industry Forum
World in Transition: Digitizing Industry, Infrastructure, and Cities

February 12-15, 2018 - Orlando, Florida

ARC Industry Forum Orlando 2017

It's happening fast.  Everywhere we turn, things and processes are becoming more connected and intelligent.  Streetlights, cars, gas turbines, and thermostats stream data.  Buildings, refineries, oil platforms, mines, and wind turbines are optimizing asset and operating performance.  Parking meters and distributed power grids deliver value to both consumers and operators.  Design software can link to additive machines to print parts directly.  And it's only the beginning.
How will disruptive technologies change existing products, plants, and cities?  Can cybersecurity threats be overcome?  When will machine learning and artificial intelligence transform operations?  Will open source solutions impact traditional software and automation domains?  How will a digitally-enhanced workforce stem the loss of tribal knowledge?  How do connected products create opportunities in aftermarket services?  What steps can organizations take to foster innovative thinking?
There are countless ways to conduct your digital transformation journey, too many technologies and suppliers to evaluate, and endless choices to make along the way.  Embedded systems, networks, software platforms, augmented reality, and machine learning may play a role as you begin to improve uptime, optimize operating performance, enhance service, and re-think business models. 
Join us at the 22nd Annual ARC Industry Forum in Orlando, Florida to learn more about how digitizing factories, cities, and infrastructure will benefit technology end users and suppliers alike.  Discover what your peers are doing today and what steps they are taking in their respective journeys.

Forum Programs
Advanced Analytics and Machine Learning

Most industrial companies still tend to make decisions based on habitual ways of doing things, tribal knowledge, rules-of-thumb, and the opinions of in-house experts.  But leading companies are moving to an information-driven culture and business model in which all decisions are made based on analysis of operations and business process data.  Throughout the organization, these companies employ software to collect, contextualize, visualize, and analyze data to gain new insights.  The common question is, “What does the data tell us?”  Armed with new insights, organizations can anticipate changes and drive better business results.  

It is clear that the use of analytics in industrial companies is growing rapidly.  With the industrial space becoming much more dynamic, manufacturers are turning to advanced analytics and machine learning to support predictive and prescriptive solutions.   More companies are pursuing analytics solutions and more employees throughout the enterprise want more and better decision tools.  And the increasing focus on Smart Manufacturing, Industrie 4.0 (I4.0), and Industrial Internet of Things (IIoT) is driving demand for predictive maintenance and operating performance improvement solutions, which rely on advanced analytics.

This program will: 

  • Cut through the confusion surrounding 'analytics' in the industrial space
  • Provide a useful conceptual framework for differentiating modern analytics platforms from previous approaches
  • Highlight new technologies, platforms, architectures, and processes
  • Present case studies and examples from early adopters of new analytics systems
  • Provide industrial companies the information they need to begin their own analytics journey
Asset Performance Management

Balancing the objectives of operations for on-time delivery, volume, and quality with those of maintenance for asset availability, longevity, and reliability requires sharing information and harmonizing these objectives with the goals of the enterprise.  New information technologies provide functionality to intensify cross-functional collaboration, business process improvements, and higher levels of performance to achieve asset lifecycle management (ALM) excellence. 

information-driven-alm-plm-225px-wtitle.jpgThe new technologies driving the next wave of advances include Internet of Things (IoT), social, analytics, and 3D visualization where huge volumes of “big data” are transformed into actionable information.  These technologies have the potential to disrupt and radically alter the way companies operate in the future.  Some manufacturers and utilities have begun adopting these technologies – particularly mobility and cloud.  Those attending this ALM track will learn what was successful, and gain insights into what is next. 

Enabled by the wide distribution of IP networks, IoT and modern Machine-to-Machine (M2M) communication now go well beyond one-to-one connections, and transform into a network model with data exchange among devices.  The ability to interact with equipment – like a variety of devices on a single site, or widely dispersed machines – presents new opportunities for industrial companies, utilities, and equipment suppliers.  These networks provide a new “connected ecosystem” of equipment manufacturers, systems integrators, and the end users.

The objective is to make fact-based decisions using reliable information that aligns with the organization’s objectives.  An ALM strategy helps ensure the best possible returns on capital investments over the lifecycle of the asset.  If you are involved in operations, maintenance, or industrial IT, you will want to attend this track.

Automation Innovations

Imagine trying to operate a manufacturing plant without automation.  If you think that is an obvious point, then imagine operating the same manufacturing plant for the next 20 years without the ability to quickly take advantage of business opportunities.  The current reality is that many production plants and operations are missing many business opportunities today due to antiquated automation systems often installed decades ago.

Innovative automation technologies are readily available today.  You do not need to have the ridged architectures of the past.  ARC research indicates that, in fact, many of the latest IT-enabled plant systems incorporate new technologies and provide important new capabilities that can contribute real business value.  Version 3.0 of our widely accepted CPAS (collaborative process automation systems) model indicates that the range of technologies that encompass “plant automation systems” (DCS, PAC, PLC, field instrumentation, etc.) have indeed merged and evolved to become the automation platform to drive strategic business performance.

Many automation users tell us that this lack of understanding about the business value of modern automation systems can make it challenging for them to justify investments in new automation systems. In some cases, this is even true when the current installed systems have reached the end of their useful service lives and become difficult to maintain, impossible to upgrade, and increasingly brittle and unreliable; posing a threat to both production and safety.

These innovative approaches often minimize installation and sustainment costs while simplifying system commissioning and upgrades. The new capabilities provide increased flexibility to accommodate plant and/or process modifications at any stage in the lifecycle. These characteristics reduce cost and time-to-value. They can also increase business agility by making it easier to modify process operations as needed to take advantage of opportunity feedstocks and respond faster to new market and regulatory requirements.

These new capabilities span a variety of technologies found at virtually all levels of the automation system. These include:

  • Seamless integration of manufacturing operations management (MOM)
  • Smart, configurable I/O
  • Server virtualization
  • Smarter field devices
  • Integrated control and safety systems
  • Intelligent remote operations management
  • Cloud-enabled supplier services

Since older legacy systems were inherently less integrated above and below, collectively they were more difficult to manage. The new multi-level integrated automation systems provide an opportunity to reevaluate the organization managing the lifecycle of these systems. Modern approaches take into account the increases in functionality available by matching the organization and people skillsets with the technology. The resulting organizations can more easily cross traditional boundaries of automation, engineering, operations, and IT to enable industrial enterprises to move to a more predictive style of operations and maintenance to reduce costs, minimize downtime, and limit safety and environmental risks.

This program includes multiple sessions that explore some of the key value-creating capabilities of today’s automation systems.

Connected Smart Machines

Autonomy and intelligence embedded pervasively in automation equipment is one of the key attributes to realization of connected smart machinery.  Connected smart machinery is important in virtually every application imaginable, but is even more valuable in cases where there is limited communications.  Machinery that analyzes and compresses large data sets are essential to ensuring that the data traffic on the Internet does not overwhelm the system or data can be analyzed local to the device.  The connected smart machine will require not just more sensors, but also more intelligent sensors.  Sensors must perform more sophisticated signal processing “at the edge” to provide accurate signals that filter out the noise before it gets to the automation system. 

In this program, machine builders employing intelligent sensors into the machinery to perform complex condition monitoring algorithms into automation systems will be highlighted.  Key topics for discussion include:

  • Creating new maintenance service revenue streams for machine builders
  • Development of equipment protection algorithms that increase resilience of machinery to stay operational for much longer periods of time.
  • Adaptive control algorithms allowing systems to operate over a wider range.
  • Predictive condition monitoring systems that use real-time control algorithms to provide a new level of maintenance information.
  • Exploring the potential of the Industrial Internet of Things (IIoT) to combine the benefits of multivariate analysis, predictive modeling, and inferential information to preempt abnormal situations.
Industrial Cybersecurity and Safety

Industrial cybersecurity is essential for safe industrial operations.  Today’s facilities employ a vast array of IT-based products for control and protection of dangerous processes and equipment.  A compromise in the operation of these devices undermines basic assumptions used in the design of safety systems and procedures for operation and maintenance.

cybersecurity-impacts-industrial-kpis-300px.jpgARC research shows that safety is the primary driver for investments in industrial cybersecurity.  This distinguishes industrial cybersecurity deliberations from those used for IT cybersecurity programs, which focus on confidentiality and privacy.  ROI is adequate for IT cybersecurity investments but quantifying safety benefits remains a major challenge for industrial companies.

Industrial control systems are designed for safe operation.   Extensive hazard analyses are conducted and safety systems are deployed to limit the impact of operator errors, device failures, and control malfunctions.   Cyber attacks add new, non-deterministic challenges that need to be considered in all of these efforts.

Industrial cybersecurity solutions and practices are also different from those used in IT cybersecurity.  Protecting IT-based control and safety equipment generally requires special products and compensatory controls.   Training automation personnel in the use and maintenance of this new technology is another safety hurdle that must be overcome.

This program explores all of these issues through workshops, panel discussions, and case-study presentations.   It is the ideal venue to get the information you need to ensure the safety of your operations.   You will learn what others are doing, how they are doing it, and the benefits they are achieving.  You will also have a chance to discuss your challenges with peers, researchers, service providers, and solution providers.

This program is unique.  Other conferences discuss cybersecurity from an IT perspective, where the primary concern is information confidentiality, or a pure control system perspective, where the focus is on system availability.   ARC’s program is the only event that emphasizes the unique cybersecurity challenges associated with safety.  Stakeholders in IT, automation, operations, safety, product development, and supply chain will benefit by gaining a broader understanding of these challenges and the need for collaboration and comprehensive strategies.

Industrial Internet Platforms

Industrial Internet platforms are emerging as pivotal, value-added components of the Industrial Internet of Things (IIoT) architecture.  These platforms add incremental value by functioning not only as the glue linking connected industrial devices to higher level performance-enhancing applications, but also as the execution environment for the applications themselves.

Industrial Internet platforms play an integral role in analytics, big data, remote asset monitoring, performance management, decision support, universal visualization, and the value chains for connected products and products-as-a-service.  The ability of these applications to access, analyze, and process industrial data is central to the IIoT value proposition. 

Industrial Internet platforms architecturally reside between intelligent devices and higher levels of the enterprise architecture.  Device connectivity platforms monitor, collect, process, and transmit data from a variety of intelligent sensors, devices, machines, products, and other assets to higher levels of the architecture, while analytics, big data, machine learning, and numerous other applications that deliver incremental process improvements typically reside in enterprise-level platforms.

This program will look at the central role of Industrial Internet platforms in the emerging Industrial Internet of Things and how to use them to achieve incremental business benefit.

IT/OT/ET Convergence

it-ot-et-convergence-200px.jpgAn important enabler for innovation in industrial companies is the convergence of IT (Information Technology at the enterprise level), OT (Operations Technology, the information and automation technologies employed in the plant), and ET (Engineering Technology, the newer technologies that create virtual models).  IT/OT/ET convergence is among the drivers of the digital transformation that leading companies are embarking upon.  A wide range of technologies, such as Ethernet/Wi-Fi, virtualization, cloud, SaaS, analytics, Big Data, mobile, social, modeling, augmented reality, machine learning, remote monitoring, and digital twin are now being employed in industrial operations to improve operating performance, create a virtual environment, or introduce the Industrial Internet of Things.  But the big payoff comes when companies begin to operate in new, collaborative ways across the whole of the enterprise.

This program features speakers talking about how they utilized the IT/OT/ET enablers of digitization and innovation to improve performance in their production operations and throughout their organizations.

Service Performance Management

The installed base of equipment represents a significant revenue growth opportunity for value added services.  In the past, equipment manufacturers focused on selling the hardware, and services often became an afterthought with an underperforming service lifecycle.  Industry dynamics have brought higher attention to the service lifecycle and the need for service performance management (SPM).

Emerging technologies – specifically Industrial Internet of Things (IIoT) and analytics – have opened new business opportunities and a source for competitive advantage among original equipment manufacturers (OEM).  With IIoT, these opportunities involve more intimate customer support programs and closed-loop product lifecycle management (PLM).  The new technologies enable OEMs to improve design, operation, and maintenance, and gain a sustainable competitive advantage.  

business-growth-with-industrial-iot-300px.jpgMaintenance:   Increasingly complex equipment makes maintenance exponentially more of an issue for end users as it requires skills beyond the training of on-site, multi-purpose technicians.  This challenge will dramatically increase as the aging workforce retires.  OEMs can offer new services for condition monitoring of equipment in a customer’s plant that allows this burden to be off-loaded from the end user to reduce unplanned downtime, and provide the supplier with a recurring revenue stream.

Operations:   The new service can be extended beyond maintenance to include assessing production performance.  No one understands the design and performance characteristics of the equipment better than the OEM.  They are in the best position to deliver the user alerts and recommendations that will improve asset longevity and production quality.  This kind of support provides a major benefit and competitive advantage for selling the equipment in the first place.

Design:   Among OEMs, the typical design engineering team lacks access to operating data which could be used for the optimization of the equipment’s characteristics.  They only have data obtained from prototypes on an internal test stand – severely limited compared to the wide range of user applications.  Accessing operating data via IIoT provides a wealth of information for improving the design – the “Closed-loop PLM” feedback.  The resulting improved equipment design provides a competitive advantage that grows market share.

First mover advantage will cause market disruptions.  SPM provides OEMs a means to improve value over a product’s life.  This Forum program provides insights, strategy, and practical next steps.

Who Should Attend

ARC's Industry Forum is a must-attend event for:

  • CEOs, COOs, and Presidents
  • CFOs, VPs, and Directors of Finance
  • CIOs and CTOs
  • VPs and Directors of IT
  • VPs, Directors, and Managers of Operations
  • VPs, Directors, and Managers of Engineering
  • VPs, Directors, and Managers of New Projects
  • VPs, Directors, and Managers of Procurement
  • VPs, Directors, and Managers of Supply Chain and Logistics
  • Directors, Managers and Architects of Automation and Enterprise Integration
  • Plant Managers and Supervisors
  • Production Managers and Supervisors

In past Forums, over 50% of the attendees have titles like Chairman, CXO, President, Vice President, Director, or Partner.

Benefits of Attending

Top ten reasons for attending ARC's Industry Forum:

  • Learn about new technologies, new practices, and emerging standards
  • See the latest product releases from leading suppliers
  • Hear how others are solving some of your most challenging problems
  • Discuss your issues and ideas with peers, suppliers, and ARC Analysts
  • Network with colleagues and develop valuable relationships with peer and supplier executives
  • Expand your knowledge by attending sessions from many exciting programs
  • Discover new ways to breakdown cultural, organizational, and contractual barriers
  • Collaborate with peers on shared problems like limited capital, aging workforce, etc.
  • Impress your boss and colleagues with new fresh ideas to improve performance
  • Inject your requirements into supplier product roadmaps

Highlights from Last Forum

Client Testimonials

Attendee Perspectives

At the ARC Forum, I recognized challenges I face and learned how they are being solved by many companies across multiple industries using really innovative approaches. I walked away with ideas of how I could do things tomorrow in new and better ways. As well, I also had a chance to help others work through some of their challenges that I had already faced and overcome. That two-way dialogue with my peers, especially those in other industries, was eye opening for me as a utility professional dealing with significant industry transformation.

Dwayne Bradley
Technology Development Manager, Emerging Technology Office


Attending an ARC conference delivered lots of value for me.  It’s a great learning experience with great networking opportunities. Very enlightening. The conference was an excellent source of the latest information on IoT, supply chain, and manufacturing techniques and practices.  But even more important, was the opportunity to learn about future technologies and opportunities to help us strengthen our business model. This included some good, hands-on information. I thoroughly enjoyed the conference and look forward to attending next year.

Jan Thiessen
Director, Strategy & Methods, Global Purchasing & Materials Management


Innovations Showcase

New industry solutions are on display at the Innovations Showcase.  The Showcase provides an excellent opportunity for executives to assess the potential for emerging applications in production management, interoperability, virtual manufacturing, process improvement, asset management, operations management, supply chain synchronization, and more.  Exhibits have application scenarios for attendees to see how emerging technologies are applied to help solve issues across all industries.

The Showcase is open during the Monday Evening Reception and during breakfasts, breaks, and lunches.  It is held adjacent to the forum where refreshments are served.




renaissance-exterior-crsm.jpgThe Forum is held at the Renaissance Orlando Hotel in Orlando, Florida.

Renaissance Orlando at SeaWorld
6677 Sea Harbor Drive
Orlando, Florida  32821

Orlando Visiting Information
Please contact Orlando's Visitor Information Center at 407-363-5874,, for information regarding current events in Orlando.  For discounted attractions in Orlando, please visit Orlando Convention Aid website.  Their on-line travel guide offers discounts to restaurants, golf, attractions, nightlife, shopping, and more, including making dinner reservations for you.

Speaking Opportunities

For information on nominating a speaker for the forum, please visit our Speaking Opportunities page or contact us.

Sponsorship Opportunities

For information on opportunities for sponsoring the forum, please contact your client manager or contact us.

Previous Attendees

The following companies have attended recent ARC forums:

Aera Energy
Agilent Technologies
Air Liquide
Air Products & Chemicals
Akzo Nobel
Alliance Coal
Alliance Pipeline
AMEC Natural Resources
American Axle & Manufacturing
Anglo American
Applied Materials
Applied Technologies
Aquarius Software
Aramco Services
ArcelorMittal Dofasco
Arch Coal
Archer Daniels Midland
Arthrex Manufacturing
Asahi Electronics
Ashland Water Technologies
Aspen Technology
Automation Federation
AVID Solutions
B+B Smartworx
B&R Industrial Automation
Baker Hughes
Bayer MaterialScience
Beckhoff Automation
Bedrock Automation
Bentley Systems
BHP Billiton
Boise Cascade
Bosch Rexroth
Bristol Myers Squibb
British American Tobacco
Brock Solutions
Cardinal Ethanol
Cambell Soup
Celanese Chemicals
Cenovus Energy
CF Industries
CH Robinson Worldwide
China Yangzte Power
Church & Dwight
Cisco Systems
City of Des Moines
City of Lakeland
City of Orlando
Clean Coal Solutions
Cognizant Technology Solutions
Compressor Controls
Conagra Foods
Connacher Oil and Gas
Consumers Energy
Continental Mills
Cooper Industries
Country Maid
Dakota Gasification
Danfoss Drives
Dassault Syst?mes
DC Water and Sewer Authority
Del Monte Foods
Descartes Systems Group
Digital Bond
DMS Global
Dolphin Energy
Dominion Virginia Power
Dow Chemical
Dow Kokam
DTE Energy
Duke Energy
Dust Networks
Electro-Matic Products
Elkay Manufacturing
Elipse Software
Emerson Process Management
EQUATE Petrochemical
Ergon Refining
Evonik Degussa
Exelon Energy
FDT Group
Federal Bureau of Investigation
Fieldbus Foundation
Fieldcomm Group
Flint Hills Resources
Ford Motor
Fractionation Research
Freeport McMoran
Gallus Pharmaceuticals
GE Aviation
GE Intelligent Platforms
GE Energy
General Dynamics
General Mills
General Motors
Georgia Institute of Technology
Goodrich Petroleum
Goodyear Tire & Rubber
Goss International
Gray Matter Systems
Greater Cincinnati Water Works
HART Communication Foundation
HCL Technologies
Heineken Supply Chain
HIMA Americas
Hirschmann Automation & Contro
Honeywell Process Solutions
Husky Energy
Idaho National Laboratory
ILS Technology
Independen Belgian Refinery
Inductive Automation
Industrial Defender
Industrial Evolution
Innominate Security Technologies
INOVx Solutions
Integration Objects
International Paper
Iscar Metals
Japan Petroleum Energy Center
JDA Software
JHP Pharmaceuticals
JMA Wireless
John Deere
Johnson & Johnson
Joy Mining Machinery
Kepware Technologies
Keystone Foods
Kongsberg Oil & Gas Technologies
Kraft Foods
L&T Infotech
Lakeland Companies
Lakeland Electric
Larsen & Toubro Infotech
LifeCare Services
Lockheed Martin
Lopez Foods
Loram Maintenance of Way
M+W Automation
M.G. Bryan Equipment
Mallinckrodt Pharmaceuticals
Manufacturing Connection
Marathon Electric
Mark Andy
Massachusetts Inst. of Technology
Maverick Technologies
Mead O'Brien
Mentor Graphics
Met-Mex Penoles
Mettler Toledo
MGM Resorts International
Minnesota Power
Mitsubishi Electric
Mitsubishi Heavy Industries
Mitutoyo America 
Mohawk Fine Papers
Momentive Specialty Chemicals
Monster Cable
Morgan Stanley
Mori Seiki
Motiva Enterprises
Mynah Technologies
Nalco Champiion
National Instruments
Nimbus Services
North West Redwater Partnership
Northwest Analytics
NOVA Chemicals
NRG Energy
Nuclear Regulatory Commission
Nucor Steel
Oak Ridge National Laboratory
Ocean Data Systems
Okuma America
Oniqua MRO Analytics
OPC Foundation
Opto 22
Orlando Utilities Commission
Owens Corning
Pacific Gas & Electric
Pacific Northwest National Lab
Palmer Foundry
Paper Converting Machine
Parker Hannifin
Patti Engineering
PCN Technology
Petro Rabigh
Pharmaceutical Manufacturing
Phoenix Contact
Pitney Bowes
POSC Caesar
Pro Mach
Procter & Gamble
Profibus & Profinet International
Prosoft Technology
Public Service Co. of New Mexico
Pyramid Solutions
Quiet Logistics
Rackspace Hosting
Red Arrow Logistics
Red Lion
Reliance Industries
Rich Products
Robotic Parking Systems
Rocha Controls
Rockwell Automation
Ryder System
Safety Dynamics
Saffron Technology
Sandia National Laboratories
Sandvik Coromant
Sans Institute
Sasol North America
Sasol Synfuels
Sasol Technology
Saudi Aramco
Savannah River Nuclear Solutions
Savigent Software
Schneider Electric
Schnitzer Steel
Selas Fluid Processing
Shaw Power Group
Shell Exploration & Production
Shell Global Solutions
SKF Reliability Systems
Skkynet Cloud Systems
Smurfit-Stone Container
Software Toolbox
Solaris Management
Sony Electronics
Southern Company
Stanley Aeroscout Industrial
STEP Tools
Stone Technologies
Suncor Energy
Sustainable Plant
Tata Consultancy Services
Telecom Industry Assoc.
Tennessee Valley Authority
Tensile Capital
Tetra Pak
Thermo Fisher Scientific
Thermo Systems
Toyota Motor Manufacturing
Trend Micro
U.S. Corrugated
U.S. Department of Energy
U.S. Dept. of Homeland Security
United Electric Controls
Universal Parks & Resorts
Valero Energy
Vallourec & Mannesmann do Brasil
Vanderbilt University
VIA Information Tools
Walt Disney World
Waterfall Security Solutions
Waters Corporation
Wells Enterprises
Wells Fargo
White Cloud Security
Wipro Technologies
Woodward Governor
Worley Parsons
Wurldtech Security Technologies
Wunderlich Malec Engineering
Yanbu National Petrochemical