February 8-11, 2021 - Online
The current situation with the coronavirus has led us to re-invent our Forum in Orlando and offer it to you as a Virtual Forum. There is a feeling of solidarity in the industry right now that if we are creative and flexible, we can beat this disruption and minimize its impact on our lives and our business!
The future is already here. Discover strategies and stories from the digital front lines at the 25th Annual ARC Industry Forum.
Propelled by recent global health and economic crises, industrial innovation is accelerating. Leading companies had progressed along their digital transformation journey and were able to quickly adapt to the changed business reality. They supported numbers of remote connected workers far earlier than expected, and leveraged wearables and other tech to support the remaining frontline workers in the plant. With what they have learned, they are now re-thinking how to manage operations using shared data, analytics, distributed work, and digital twins. The industry has passed a tipping point, having seen the power of disruptive technologies to transform business operations and competitive strategies, improve resilience, reduce costs, and better serve customers. It's full speed ahead.
Megatrends like re-shoring, sustainability, and upskilling are driving accelerated change, while technologies like cloud, machine learning, edge computing, IoT, cybersecurity technology, additive manufacturing, augmented reality, autonomous assets, and more are enabling new business processes and obscuring traditional functional boundaries. OT, IT, and ET teams are growing their skills and capabilities and transforming real-time operations. Seeking to be among the winners in the new normal, executives charged with driving transformation are seizing this moment to innovate and deliver real value. Call it digital transformation, smart manufacturing, smart cities, or Industry 4.0, there is a rush to innovate, transform, and accelerate the future.
Is your organization prepared to deal with the new normal?
Join us at the 25th Annual ARC Industry Forum to learn more about how transforming factories, cities, and infrastructure will benefit technology end users and suppliers alike. Discover what your peers and industry leaders are doing today and what steps they are taking to prepare for the future.
Leading industrial companies are actively engaged in transformation programs that will reshape their production operations to be more integrated, responsive, and optimized to meet business and customer needs. Realizing these innovations requires an understanding of the emerging 21st century operations ecosystem and how it interacts with business, engineering, supply chain, and other organizations. Today's connected environments surface machine data that was heretofore unavailable, and so enable new business models. New systems may monitor the assets, and new actors may interact with the assets in new ways. Industrial plant operations, typically siloed and fairly isolated today, will be reshaped as the core of a 21st century industrial production operations ecosystem. A similar evolution is taking place for field operations - such as mining or agriculture. In other cases, such as automotive, where the assets operate in public spaces and both the assets and ecosystems are evolving quickly, other factors come into play.
In 21st century production operations, work is accomplished with a combination of internal and external actors (such as asset manufacturers, 3rd party machine monitoring services, spare parts suppliers, etc.), putting new demands on data requirements and cybersecurity strategies. New types of production systems (such as additive manufactuiring) and new types of data are being generated (from wearables, vision systems, machine health sensors, etc.). And digital twins and machine learning systems can work at various levels to optimize the overall system in synchrony with the needs of customers and business operations.
An important enabler for this innovation in industrial companies is the convergence of IT (Information Technology at the enterprise level), OT (Operations Technology, the information and automation technologies employed in the plant), and ET (Engineering Technology, the newer technologies that create virtual models). IT/OT/ET convergence is among the drivers of the digital transformation that leading companies are embarking upon. A wide range of technologies, such as Ethernet/Wi-Fi, virtualization, cloud, SaaS, analytics, Big Data, mobile, social, modeling, augmented reality, machine learning, remote monitoring, and digital twin are now being employed in industrial operations to improve operating performance, create a virtual environment, or introduce the Industrial Internet of Things. But the big payoff comes when companies begin to operate in new, collaborative ways across the whole of the enterprise.
This program features speakers talking about moving to 21st century operating models, and how they utilized the IT/OT/ET enablers of digitization and innovation to improve performance in their production operations and throughout their organizations.
Most industrial companies still tend to make decisions based on habitual ways of doing things, tribal knowledge, rules-of-thumb, and the opinions of in-house experts. But leading companies are moving to an information-driven culture and business model in which all decisions are made based on analysis of operations and business process data. Throughout the organization, these companies employ software to collect, contextualize, visualize, and analyze data to gain new insights. The common question is, “What does the data tell us?” Armed with new insights, organizations can anticipate changes and drive better business results.
It is clear that the use of analytics in industrial companies is growing rapidly. With the industrial space becoming much more dynamic, manufacturers are turning to advanced analytics and machine learning to support predictive and prescriptive solutions. More companies are pursuing analytics solutions and more employees throughout the enterprise want more and better decision tools. And the increasing focus on Smart Manufacturing, Industrie 4.0 (I4.0), and Industrial Internet of Things (IIoT) is driving demand for predictive maintenance and operating performance improvement solutions, which rely on advanced analytics.
This program will:
- Cut through the confusion surrounding 'analytics' in the industrial space
- Provide a useful conceptual framework for differentiating modern analytics platforms from previous approaches
- Highlight new technologies, platforms, architectures, and processes
- Present case studies and examples from early adopters of new analytics systems
- Provide industrial companies the information they need to begin their own analytics journey
Asset Performance Management incorporates Industrial IoT (IIoT) and new analytics solutions like machine learning. It uses information from production management, control systems, and asset management applications to provide new opportunities to optimize asset availability and operational performance. This optimization goes beyond functional silos and occurs between silos where significant inefficiency, waste, and sometimes dysfunction often reside.
Balancing the objectives of operations for on-time delivery, volume, and quality with those of maintenance for asset availability, longevity, and reliability requires sharing information and harmonizing these objectives with the goals of the enterprise. New information technologies provide functionality to intensify cross-functional collaboration, business process improvements, and higher levels of performance to achieve asset performance management excellence.
The ability to interact with equipment – like a variety of devices on a single site, or widely dispersed machines – presents new opportunities for industrial companies, utilities, and equipment suppliers. These networks provide a new “connected ecosystem” of equipment manufacturers, systems integrators, and end users. Some manufacturers and utilities have begun adopting these technologies.
Those attending this Asset Performance Management program will learn what was successful, and gain insights into what is next. The objective is to make fact-based decisions using reliable information that aligns with the organization’s objectives. An APM strategy helps ensure the best possible returns on capital investments over the lifecycle of the asset. If you are involved in operations, maintenance, or industrial IT, you will want to attend these program sessions.
We have entered a period of intense innovation in industrial automation. In the areas of high value-added manufacturing there is growing global competition. Countries with developed economies want to maintain and grow their existing competitive advantages and support their exporting industries. Countries with developing economies want to improve their competitiveness as well.
This competition is, in part, taking the form of national initiatives to improve manufacturing competitiveness. These initiatives are found in Germany, the US, Japan, Korea, and China. In the US the Industrial Internet Consortium has formed. Platform Industrie 4.0 is the German initiative; the “4.0” referring to a 4th industrial revolution (following steam, mass production, and IT). This can be thought of as a set of new technologies that are fusing the physical, digital, and biological worlds, and impacting all disciplines, economies and industries.
Some of the topics that will be covered in the sessions for this program include:
Devices that will use the future 2‐wire Ethernet standard now in development by the IEEE 802.3cg committee. This 2019 standard will enable high speed communication to process field devices over distances as long as 1 kM.
The Open Process Automation Forum: The Latest Update
The Open Group’s Open Process Automation Forum is noteworthy for several reasons. First, because of its genesis within ExxonMobil, a leading international oil company with a long reputation for operational excellence. Second, because the products of this program will be technologically quite different from the process automation systems used today. Third, because the value chain envisioned for this program is also quite different from the way the process automation market works today. The latest developments in this initiative will be presented and discussed.
Industrial Automation and the Industrie 4.0/Industrial Internet Initiatives
What will be the impact on manufacturing and automation of these major national initiatives? How will the process industries, discrete manufacturers, and automation suppliers adapt and change their products in response to these programs? What are thought leaders in Europe and North America doing now and planning for the next few years? End users will present the current programs for rapid integration of skid-mounted process systems, based on the Module Type Package (MTP) initiative of the NAMUR group in Europe. Also, European end users will discuss their pilot work with the future 2‐wire “single pair Ethernet” standard now in development by the IEEE 802.3cg committee. This 2019 standard will enable high speed communication to process field devices over distances as long as 1 kM.
Industrial applications for blockchain technology have emerged for sharing immutable data to reduce costs and grow revenue. ARC Advisory Group has identified and reviewed 28 different industrial applications globally involving proof of concept trials and pilot consortia. The primary objective and the associated portion of the consortia focused on that objective are:
- Automated document sharing to replace email, fax, and phone calls with fewer errors and increased speed and lower cost of trade transactions – 29%
- Improving supply chain visibility particularly for recalls in food & beverage or reverse logistics in pharmaceutical to reduce costs and avoid the negative impact on revenue – 25%
- Trust selling that verifies the commodity’s origin for increased price, margin, and revenue – 25%
A new type of blockchain – private and permissioned – has recently been developed to overcome the transaction delays encountered with the version used for Bitcoin and other cryptocurrencies. This relatively new development has enabled applications in industry.
Blockchain technology has proven to provide clear business benefits for organizations involved in:
- Trade transactions
- Supply chain execution
- Ethically sourced minerals
- Counterfeit parts identification and prevention
Those involved in the aerospace, automotive, chemical, food & beverage, logistics, mining, oil & gas, pharmaceutical, and power industries will find this blockchain program insightful and beneficial.
Industrial cybersecurity is in a state of flux. Ransomware and sophisticated nation-state attacks are undermining confidence in conventional cybersecurity programs. Developments like remote workers, cloud apps, edge computing, and digital transformation are transforming the very nature of industrial IT and OT. Lack of comprehensive, end-to-end security strategies are overwhelming defenders with whack-a-mole efforts to address the growing number of threats. This situation is jeopardizing worker safety and the delivery of critical services in industrial plants, infrastructure systems, and smart cities.
Segregating cybersecurity responsibilities by technology, like IT and OT, is untenable in today’s world. Different people, processes, and technologies create opportunities for attackers to compromise perimeters and enter connected systems. Organizations need programs that monitor, control, and coordinate the security of every corporate device, application, system, and network connection regardless of where it is located — in the IT data center, OT system, Cloud, Mobile, or IoT device. Developing an effective, integrated, comprehensive cybersecurity strategy has never been more urgent.
The Cybersecurity program at the ARC Forum addresses these issues with informative workshops, panel discussions, and case study presentations. It is the ideal venue to learn what others are doing, how they are doing it, and the benefits they are achieving. Attendees will also have opportunities to discuss their unique challenges with peers, researchers, educators, service providers, and solution providers.
ARC's Cybersecurity program is unique. Other cybersecurity conferences focus exclusively on the issues and technical concerns that frustrate security practitioners. This is important and is addressed in the ARC program, but it lacks context managers’ need to develop strategies for emerging challenges, like digital transformation. Embedded within a conference that discusses the full spectrum of changes occurring in industry, infrastructure, and smart cities, ARC’s Cybersecurity program provides attendees the chance to learn about the emerging business strategies and technologies that are fueling the new normal and creating tomorrow’s cybersecurity challenges. This information is essential for every manager with responsibility for critical decisions about their organization’s current and future cybersecurity programs.
Leaders and decisionmakers in IT, automation, operations, product development, business improvement, and city planning can all benefit from this program. They will gain a solid understanding of the challenges they will be facing, and the actions they can take to avoid crippling cybersecurity incidents.
Autonomy and intelligence embedded pervasively in automation equipment is one of the key attributes to realization of connected smart machinery. Connected smart machinery is important in virtually every application imaginable, but is even more valuable in cases where there is limited communications. Machinery that analyzes and compresses large data sets are essential to ensuring that the data traffic on the Internet does not overwhelm the system or data can be analyzed local to the device. The connected smart machine will require not just more sensors, but also more intelligent sensors. Sensors must perform more sophisticated signal processing “at the edge” to provide accurate signals that filter out the noise before it gets to the automation system.
In this program, machine builders employing intelligent sensors into the machinery to perform complex condition monitoring algorithms into automation systems will be highlighted. Key topics for discussion include:
- Creating new maintenance service revenue streams for machine builders
- Development of equipment protection algorithms that increase resilience of machinery to stay operational for much longer periods of time.
- Adaptive control algorithms allowing systems to operate over a wider range.
- Predictive condition monitoring systems that use real-time control algorithms to provide a new level of maintenance information.
- Exploring the potential of the Industrial Internet of Things (IIoT) to combine the benefits of multivariate analysis, predictive modeling, and inferential information to preempt abnormal situations.
The digital transformation of industry, infrastructure, and cities is under way, with new business processes, services, and models being pursued. This energy and investment is a rational response by organizations to digital economies that present new and very real opportunities. When combined appropriately, data and technology can provide competitive advantage, that – in some cases – enables organizations to leapfrog their peers.
Yet, when planning or executing this transformation, what is often missing is a focus on the human element of digital transformation. Where do people fit in? The changes that digital transformation will have on the workforce are likely to be the most far-reaching and sustained effects. Not only will digital transformation change the number of people needed to do work, it will rewrite how that work gets. Those going through digital transformation quickly realize that managing the human element can be the most difficult aspect. However, as they work through their journey, people begin to better understand the human-centric benefits of digital transformation. Enabled by technology, the workforce will become more empowered to identify challenges, adapt to circumstances, and find new ways to solve problems.
This program will:
- Discuss digital transformation through the lens of people, examining the changes in the workforce as organizations become increasingly data-enabled and service-based.
- Identify the common human-centered challenges to successful digital transformation.
- Provide a framework for creating an organizational strategy and culture for digital change
- Present case studies of how companies organized people and work cultures around digital-first thinking
- Outline how to evolve customer relationships and engagement for a digital world
Industrial Internet platforms are emerging as pivotal, value-added components of the Industrial Internet of Things (IIoT) architecture. These platforms add incremental value by functioning not only as the glue linking connected industrial devices to higher level performance-enhancing applications, but also as the execution environment for the applications themselves.
Industrial Internet platforms play an integral role in analytics, big data, remote asset monitoring, performance management, decision support, universal visualization, and the value chains for connected products and products-as-a-service. The ability of these applications to access, analyze, and process industrial data is central to the IIoT value proposition.
Industrial Internet platforms architecturally reside between intelligent devices and higher levels of the enterprise architecture. Device connectivity platforms monitor, collect, process, and transmit data from a variety of intelligent sensors, devices, machines, products, and other assets to higher levels of the architecture, while analytics, big data, machine learning, and numerous other applications that deliver incremental process improvements typically reside in enterprise-level platforms.
The IoT network edge has emerged as a primary vehicle for delivering incremental business value via internet-enabled business strategies such as the Industrial Internet of Things (IIoT), Industrie 4.0 (I4.0), and Smart Cities and Infrastructure.
Escalating demands to feed information from data-rich intelligent edge devices to the cloud is one of the most pressing issues facing OT and IT professionals in the era of internet-enabled business strategies. Standard options include support of common API or protocols, but cloud-based agents themselves are migrating into network edge devices. These agents are increasingly viewed as not only vehicles for closer edge-to-cloud integration, but also as platforms for edge computing applications that execute locally, offloading processing from the cloud and providing enhanced security and closer to real time performance.
This program will highlight current and prospective demands on both network edge infrastructure, such as gateways, routers, and switches, as well as smart end devices that function as edge nodes in the IoT architecture. In addition, this program will look at the central role of Industrial Internet platforms in the emerging Industrial Internet of Things and how to use them to achieve incremental business benefit.
Agenda at a Glance
All times are Eastern Time. For complete session details, please view the Forum Agenda.
Monday, February 8 - Pre-Forum Workshops
|10:00 AM||Workshop Sessions|
|12:00 PM||Workshop Sessions|
|3:00 PM||Workshop Sessions|
Tuesday, February 9
|10:00 AM||Keynote Presentation|
|12:00 PM||Keynote Presentation|
|3:00 PM||Concurrent Track Sessions|
Wednesday, February 10
|10:00 AM||Keynote Presentation|
|12:00 PM||Concurrent Track Sessions|
|3:00 PM||Concurrent Track Sessions|
Thursday, February 11
|10:00 AM||Concurrent Track Sessions|
|12:00 PM||Concurrent Track Sessions|
|3:00 PM||Concurrent Track Sessions|
The following executives are featured speakers at the Forum.
Chief Technology Officer
Abu Dhabi National Oil Company (ADNOC)
As a member of The Executive Office, Alan is responsible for leading the Company’s Innovation strategy, Digital and Artificial Intelligence development and deployment, and Corporate Sustainability across the ADNOC group of companies. Prior to joining ADNOC, Alan was the Chief Technology Officer and Chief Executive of New Markets for Johnson Matthey plc. As CTO he was responsible for establishing the Company’s innovation portfolio, leading corporate sustainability and directing global research efforts to develop market-facing solutions. Alan was also an integral member of the Executive Committee, providing leadership to define the Company’s strategic direction, development and future growth. Prior to joining Johnson Matthey, Alan served as Global Engineering Director for semiconductor technologies for The Dow Chemical Company. He also previously served as Global R&D Director for Performance Monomers, Plastics Additives, Dow Energy Materials and Engineering and Process Sciences in Corporate Research and Development.
Vice President of Engineering
Exxonmobil Research and Engineering
Dominic (Nick) oversees a global engineering organization – with offices in Texas, Singapore, Malaysia, Canada, the United Kingdom – that provide engineering support for ExxonMobil refineries and chemical plants worldwide. Nick began his career as a Research Engineer with Exxon Chemical Company in Intermediates Technology at the Baton Rouge Chemical Plant. In 2002, he transferred to Chemicals Headquarters where he held various marketing and supply chain roles in the Intermediates and Basic Chemicals businesses. In 2008, Nick began a series of manufacturing assignments in Chemicals and Refining that included Technical Manager of Beaumont Polyethylene Plant, Operations Department Head at the Baton Rouge Refinery, and Plant Manager of the Baton Rouge Plastics Plant. In 2013 he returned to Houston, where he served as the Global Synergy Engineering Manager in ExxonMobil Research and Engineering, Chemicals New Product Platforms Manager, Vice President of Global Chemical Technology and Senior Vice President of Performance Derivatives before assuming his current position in October of 2019.
Herbert Vander Elst
Sr. Director and Head of Tech, Manufacturing & Supply Chain
Herbert (Bert) currently leads Global IT for GSK Vaccines Manufacturing & Supply and is based in Belgium. His team of product owners, designers and engineers outline the IT strategy, engage with the client teams, help reengineering processes, do solution delivery leveraging various competency centers, and monitor support performance. Prior to this, Bert was leading IT for GSK Vaccines R&D, driving forward solutions around human biological sample management and clinical trial supply, e-Labs, Veeva Vault regulatory and clinical replatforming, infrastructure and data pipelines for next gen sequencing across R&D, QbD digital twin, and PLM to address the IDMP data opportunity. Before joining GSK in 2008, Bert was with IBM-PwC focusing on pharma clients, IT strategy, process engineering, and system implementations.
Vice President of Innovation
With dog-years of experience as an industry executive, Mike’s background includes pulp and paper with Mead and Georgia-Pacific (GP), robotics and software as Deputy Chairman and CEO of UK based Shepard Ltd., and construction and building products as co-owner of Atlanta based McTech Group, a company serving fortune 500 companies including Walmart, Lowes, Home Depot, Kroger, and others. In 2010, Mike left retirement to join GP as VP Innovation, where the MBM® philosophy and Mike’s mindset of innovation were in alignment. In 2019, he was named Innovator of the Year by ASPI, the Association of Suppliers to the Paper Industry. He also received the 2020 Visionary of the Year award from Smart Industry Magazine. He is involved in numerous innovations and transformations across GP and Koch Industries, and continues to be a frequent featured keynote speaker at industrial and manufacturing events around the world. He is recognized for his knowledge and experience in leadership, innovation, organizational transformation, and intellectual honesty.
Bank of America Merrill Lynch Equity Research
Andrew is a Managing Director covering the Multi Industry sector. Prior to assuming the Multi Industry coverage in 2012, he covered the Machinery and E&C sectors. Before joining Merrill Lynch in 2002, Andrew worked at Lehman Brothers following the Aerospace and Defense sector. Andrew has consistently been among top ranked analysts in II survey for the electrical equipment and multi-industry sectors as well as his past coverage of machinery and E&C sectors. He has been recognized for the quality of his stock picking and estimates by various industry surveys including Forbes, Financial Times, and the Wall Street Journal.
Vice President, Electronics World Business Line
Adam is responsible for business strategy, key customers, product development, and marketing for Air Liquide’s global Electronics business. Additionally, he serves as Chairman of Air Liquide’s Advanced Materials business. Adam began his career with Air Liquide in 1996. He spent nearly 10 years in the Group’s Electronics business, holding various commercial and engineering roles before being appointed Global Account Manager of a major client. In 2006, Adam joined Air Liquide Large Industries U.S. and was appointed Director, On- sites. He was then promoted to Vice President, Large Projects for the same affiliate where he managed the execution of a portfolio of major capital investments. In 2010, he was promoted to Vice President, Operations Control, Americas Zone, overseeing the operations control and strategic planning functions for Air Liquide’s businesses in the Western Hemisphere. Peters relocated to Montreal in 2012 where he was appointed President and Chief Executive Officer of Air Liquide Canada. He served in this capacity prior to rejoining the Electronics team in January 2018.
Chief Executive Officer
Craig joined AVEVA in February 2018 as Chief Executive Officer. Previously he was Chief Operating Officer at PTC where he had responsibility for engineering, marketing, and sales. He also served as President of the Solutions Group. At PTC, he returned the digital engineering business to growth, revitalized the partner network, and successfully introduced a new generation of Industry 4.0 connected manufacturing applications. Prior to joining PTC, he was president of eBay's enterprise business and served more than 15 years in senior leadership positions at IBM.
Vice President, U.S. Manufacturing
Tracy’s organization is responsible for defining strategy, aligning client acceleration, and supporting the lifecycle for transformational solutions from resilient supply chain, through automation of connected factory. She began leading this multi-billion-dollar business for Microsoft in 2020. Prior to this role, she held the position of Vice President of U.S Services, leading the consulting and support organization. As the leader of U.S. Services, she was accountable for sales, delivery, and P&L management, including the effective integration across US product sales, partner, and engineering to bring transformational IP and solutions to our customers. Tracy is well-respected for her swift development, execution of organizational re-design and scaling for broad impact.
CEO Process Automation
Eckard has been CEO of Process Automation at Siemens AG since October 2014. Previous positions include CEO of Industrial Automation Systems, Head of the Control Components Business Segment, Head of Low Voltage Transformer Business, and Siemens Management Consulting. He began his career at Siemens in 1992 where he was Project Manager for Power Plant Automation, and he established Sales and Engineering in the power plant automation division in Nanjing China.
It was an honor and pleasure to be invited to speak at the ARC event. I was impressed with the level of knowledge I was exposed to at this conference; this will become an annual event for me. A sincere thank you to ARC for organizing a "WOW" event.
Director, Process Control Technology
ARC Advisory Group industry events are extremely valuable (to Saudi Aramco). ARC is the barometer for our industry.
Senior Engineering Consultant
For me, since I’m from the pharma industry, coming to the ARC forum gives me a chance to interact with folks in like roles from different industries. It’s been very valuable for me to bring ideas and new connections back to my company and apply them to our business.
Director of Engineering
It was a high honor for me to participate [at ARC's Forum] on behalf of the City of Orlando!
Director, Smart Cities and Special Projects
There is no fee to attend for ARC Advisory Service Clients, Digital Transformation Council (DTC) members, Technology End Users, Speakers, Panelists, and Sponsors of this Forum. Please select the appropriate ticket type when you register to receive your complimentary ticket. If you are an end user of technology, we encourage you to become a DTC member to receive your free ticket. Please visit the Digital Transformation Council page to learn all the benefits of becoming a member of this thriving community.
The Forum fee for all other attendees is $495 if registered by December 31, 2020. After that date, the fee is $595.
Cancellations and Substitutions
Substitutions may be made at any time at no additional charge. The registration fee is fully refundable up to 7 days prior to the Forum date minus a $150 administration fee. A 50% cancellation fee will be assessed after that date. In place of the registration fee refund, attendees may choose to receive access to all session video recordings for 3 months. All cancellations must be received in writing.
The following companies have attended recent ARC forums:
AMEC Natural Resources
Archer Daniels Midland
Church & Dwight
Connacher Oil and Gas
Flint Hills Resources
Greater Cincinnati Water Works
Hirschmann Automation & Control
Independent Belgian Refinery
Joy Mining Machinery
Momentive Specialty Chemicals
North West Redwater Partnership
Pacific Northwest National Lab
Paper Converting Machine
Public Service Co. of New Mexico
Red Arrow Logistics
Sandia National Laboratories
Toyota Motor Manufacturing
U.S. Department of Energy
Universal Parks & Resorts
Vallourec & Mannesmann do Brasil
Walt Disney World
Yanbu National Petrochemical