The automation services business is transitioning to a digitized service environment due to the adoption of more IIoT technologies. The automation services market has historically been a people-to-people business involving skilled technicians visiting the customers‘ site to deliver the services. This business model will continue to represent most of automation services for years to come, but a growing percentage of the business is transitioning towards a digitized service environment.
"Digital transformation is well underway in the process and discrete automation sectors, and the service mix of automation suppliers is evolving to meet the needs of the digitally-focused industrial economy. Automation suppliers are aggressively targeting IIoT-enabled services for remote monitoring and support of their customers’ plant assets. Additionally, the increasing application of artificial intelligence (AI) to address challenges across the plant lifecycle helps not only to fill the skills gap left by retiring workers, but also to gives suppliers additional tools to perform predictive analytics and provide guidance to users on how to improve plant operations, increase maintenance effectiveness, and avoid un-planned downtime," according to Allen Avery, Senior Analyst and key author of ARC's Supplier-Provided Automation Services Market Research.
Automation Services Market Trends
In addition to providing detailed competitive market share data, the research also addresses key market trends as follows:
- A Lifecycle View of Assets
- Beyond Main Automation Contractor
- Modular Automation
- Remote Operations Management
- Operational Technology (OT) and Information Technology (IT) Convergence
Leading Suppliers to the Automation Services Market Identified
In addition to providing specific market data and industry trends, this ARC market research also identifies and positions the leading suppliers to this market and provides and summarizes their relevant offerings. An alphabetical list of key suppliers covered in this analysis includes: ABB, Emerson Automation Solutions, Honeywell, Rockwell Automation, Siemens.
About the Automation Services Research
The Supplier-Provided Automation Services research explores the current and future market performance and related technology and business trends and identifies leading technology suppliers. This new research is based on ARC’s industry-leading market research database, extensive primary and secondary research, and proprietary economic modelling techniques. The research includes competitive analysis, five-year market forecasts, and three years of historical analysis. The segmentation includes Industry, World Region, Product Type, Service Revenues by Type, Project Type, Overall Scope.
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