IFS Extends Position in Service Management with the Acquisition of WorkWave

IFS announced it has signed an agreement to purchase WorkWave LLC, a leading provider of scalable, cloud-based Software-as-a-Service (SaaS) solutions for the Field Service and Last Mile Delivery and Logistics industries. WorkWave primarily serves small & medium sized (SMB) service businesses, with specific vertical focus on Pest Control, Lawn & Landscape, Cleaning & Janitorial, Heating/Ventilation/AC, Plumbing & Electrical and Transportation.

WorkWave’s SaaS solutions seamlessly integrate back office, field operations and front end marketing solutions, enabling SMB service businesses to streamline back office tasks such as scheduling, planning and billing, increase field visibility and productivity, and automate marketing and sales activities. As a result, WorkWave’s clients are able to reportedly significantly improve efficiency, reduce cost, boost revenues, and enhance customer satisfaction.

The acquisition is expected to close in Q4 2017. The financial terms of the acquisition are not being disclosed.