ARC’s Digital Transformation Service is an annual subscription that combines expert access, research, peer learning, and decision support.
Turn Digital Transformation into Measurable Operational Outcomes
ARC helps industrial organizations adopt and scale Industrial AI, automation, and modern digital architectures—so technology decisions translate into real performance improvement, not stalled pilots.
Outcomes ARC supports:
- Faster, higher confidence technology decisions across AI, automation, digital twins, and OT/IT convergence
- Lower investment risk through structured supplier evaluation and selection support
- Better alignment across stakeholders using a shared fact base and consistent evaluation frameworks
- Scalable transformation grounded in best practices and what’s working across industrial leaders
The Challenge: Technology Change Is Fast. Turning It into Value Is Harder.
Industrial organizations are navigating a world reshaped by AI, autonomous operations, robotics, digital twins, and advanced automation—but the competitive advantage comes from turning these technologies into measurable business value at scale.
Common barriers include:
- Too many technology options and not enough time to evaluate what matters
- Pilots that don’t scale across sites and asset classes
- Fragmented vendor claims without objective comparison
- Misalignment between IT, OT, engineering, and operations priorities
ARC helps you move from experimentation to execution—with confidence.
The ARC Approach: Evidence → Benchmark → Execute
ARC brings together three connected capabilities so your organization can make better decisions, faster:
1) Evidence: Defensible Market Reality for Investment Decisions
ARC provides research backed, decision ready market intelligence across operational and engineering technologies—grounded in continuous primary research and demand-side validation. ARC research supports decisions such as where to prioritize investments, how markets are evolving by region/industry, and how macro conditions affect demand outlooks—supported by analyst context and scenario analysis.
2) Benchmark: Accelerate Digital Transformation
Most digital transformation programs struggle not because of lack of ideas—but due to lack of clarity on what works and who to trust. ARC provides two complementary benchmarking capabilities:
- Understand What Leading Organizations Are Doing: ARC’s Pacesetter reports identify how top-performing industrial organizations are adopting technologies, scaling initiatives, and achieving outcomes. ARC's online assessment tool provides a clear, evidence-based framework to benchmark your current AI maturity relative to your peers.
- Benchmark your digital maturity vs. peers
- Identify proven approaches that scale
- Avoid common pitfalls seen in failed initiatives
- Select the Right Partners: ARC MarketMap positioning reports provide objective comparison of solution providers across capability, execution, and strategy.
- Compare suppliers using consistent criteria
- Identify partners aligned to your transformation priorities
- Reduce risk in vendor selection decisions
This provides you with faster movement from pilot to scale, more confident supplier selection, and a clearer transformation roadmap aligned to industry leaders.
3) Execute: Turn Insight into Operational Outcomes
ARC’s Digital Transformation Service provides expert guidance, best practice frameworks, and ongoing support to help teams “think through” complex transformation decisions and execute with less risk. The service also integrates MarketMaps and selection guides to help teams find alignment faster and reduce selection risk.
Where We Help
ARC supports decision-making and transformation planning across key domains, including:
- Industrial AI and machine learning
- Robotics and automation
- Digital twins and data federation
- OT/IT/AI convergence
- Cybersecurity
- Sustainability and energy transition
ARC helps you translate these topics into actionable decisions about architecture, vendor selection, operating models, and scaling strategy.
What You Get with ARC - Key Service Deliverables
Direct Access to Experts
Clients receive immediate phone/email access to ARC’s industry experts, with a senior ARC consultant assigned to the account and backed by ARC’s research team.
Guidance on Emerging Technologies, Standards, and Regulations
ARC supports your team with ongoing interpretation of emerging technologies and best practices relevant to digital transformation.
Advice About Suppliers and Solution Capabilities
ARC analysts continuously monitor key technologies, vertical industries, and regional trends, and incorporate demand-side indicators to ensure outlooks reflect current conditions.
Supplier Evaluation and Selection Support
ARC MarketMaps and Technology Supplier Evaluation and Selection Guides help selection teams compare suppliers, understand trends, and reduce risk—often accelerating consensus across stakeholders.
Peer Networking and Learning
Members gain opportunities to learn from peers through ARC events and facilitated activities focused on what is working, what is not, and how others scale beyond pilots.
ARC Industry Leadership Forum and Summit Access
The Digital Transformation Service includes complimentary tickets for ARC Industry Leadership Forums and Summits (level-dependent) to support leadership alignment and ongoing learning.
Weekly and Monthly Research, Podcasts and Videos
Clients receive ongoing reports and insights designed to be concise but actionable, with access through ARC’s client environment.
Client Portal Access
The Digital Transformation Service includes access to ARC's Client Portal with research, presentations, videos, and other resources supported by robust search capabilities.
Common Use Cases
- Build a transformation roadmap aligned to operational priorities and scalable architectures
- Prioritize investments with defensible market context and scenario framing
- Select transformation partners using MarketMap benchmarking and selection guides
- Scale beyond pilots by applying lessons learned, best practices, and peer insights
- Navigate OT/IT/AI convergence and cybersecurity decisions with expert guidance
- Use Pacesetter reports to benchmark against peers
Why ARC
ARC is a global research and advisory firm specializing in Industrial AI, digital transformation, operational excellence, and cybersecurity, with coverage spanning OT, IT, and engineering technologies.
ARC’s differentiation is the combination of continuous research plus analyst-led guidance and community visibility into what is actually working across industries.
Talk to an ARC Expert
Contact us today to discuss your transformation priorities—Industrial AI, automation, digital twins, OT/IT/AI convergence, cybersecurity, and scaling strategy—and learn how ARC can help your team move faster with less risk.
View Sample ARC Technology Leadership Report
Complete the form below to download the ARC Technology Leadership Series Report: Widening the Digital Divide: How Leaders Are Embracing Industrial AI
Request Report
Client Success Stories
Advanced Analytics and Machine Learning Workshop Guides Vendor Selection
ARC conducted an Advanced Analytics Workshop for a client, providing stakeholder executives with clarity as they moved forward on selecting an appropriate vendor in an emerging market.
Guiding a Major End User Through a Large-Scale Migration and Modernization Project
A leading international oil and gas company worked with ARC to select a technology supplier that could effectively meet its requirements.
Identifying Techniques to Improve Operator Effectiveness Across a Fleet of Process Plants
ARC helped a major client identify the key factors that help make operators in process plants more effective.
System Architecture and Strategy
ARC advises a specialty chemicals company with their manufacturing systems architecture and future roadmap.
We've found that a lot of the concepts that have been developed by ARC over the years have become foundation concepts for a lot of our planning.
Representative End User Clients
Representative End User Clients
