Hitachi Digital Services (HDS) recently held its Analyst & Advisor Connect on June 27-28 in Hyderabad, India showcasing their capabilities across a range of emerging technologies and future strategies.
Hitachi Digital Services: A One-Stop Shop for Transformation
In the ever-evolving Internet of Things (IoT) landscape, Hitachi Digital Services is at the forefront, driving innovation across various industries. One of Hitachi's strengths is its extensive coverage across various sectors, including chemicals, metals, air manufacturing, mining, and discrete manufacturing. Hitachi Digital Services is a comprehensive solution provider, leveraging the combined strengths of Hitachi's legacy and the "OneHitachi" framework. "One Hitachi" strategy focuses on collaboration between different business sectors to solve customer challenges. It works alongside their "Digital Centric" approach, where their Digital Systems & Services sector directly tackles customer issues. They aim to leverage their expertise across various sectors to provide comprehensive solutions.
Transforming Manufacturing with Industry 4.0
In the rapidly evolving world of manufacturing, innovation and adaptability are paramount. Hitachi has emerged as a leader in this transformation, leveraging cutting-edge digital services to revolutionize the industry and maintain a competitive edge. Their Omika Works factory is a prime example and is one of the most digitally advanced factories globally. This facility showed remarkable resilience and could overcome challenges like chip shortages during COVID-19 by leveraging various IoT technologies and data analytics in engineering, production, and maintenance operations to cut lead times in half. Hitachi Digital Services takes a comprehensive approach to digital transformation. They leverage the combined expertise of Hitachi ("One Hitachi") to provide end-to-end solutions to their customers. Hitachi Digital Services stands out in the Industry 4.0 and smart manufacturing landscape. They offer a comprehensive suite of services that leverage cutting-edge technologies like digital twins, AI, and machine learning, which translates to real-time process control, automated reporting, and dynamic planning across the entire value chain, all powered by advanced data analytics.

Navigating Cloud Complexity with Hitachi Application Reliability Center (HARC)
As the cloud computing landscape evolves, enterprises face increasingly complex challenges. Today, approximately 90 percent of organizations operate within multi-cloud, hybrid cloud, or poly-cloud environments, bringing about significant management and optimization complexity. Hitachi Digital Services has developed HARC a comprehensive cloud service offering to address these complexities, helping organizations maximize their cloud investments while minimizing waste and inefficiencies.
Harnessing the Power of Artificial Intelligence
Hitachi Digital Services is an innovator in artificial intelligence (AI) and digital services in a time of rapid technological changes. The company established a Generative AI Center in 2023 to promote the safe and effective use of Generative AI. Their AI service portfolio helps clients to implement AI and machine learning across business tasks like automation and forecasting, provide strategic planning and decision-making required for successful AI implementation, develop custom large language models for specific domains, improve data analysis and content creation, transform software development process using Generative AI, and adopt and use large language models including prompt design, use case identification, and model fine-tuning. Partnering with customers, the company develops models tailored to specific industry needs, ensuring they meet business outcomes, accuracy, cost, and responsibility criteria.
Pioneering Sustainability in the Modern Age
Sustainability is a key concern; companies worldwide are trying to adopt and improve their sustainable practices. Hitachi Digital Services provides technology-driven solutions to customers to achieve traceability throughout supply chains. This focus includes material traceability, product passports, and emission tracking. By providing these solutions, Hitachi Digital Services helps businesses meet the growing demands for responsible sourcing, environmental accountability, and sustainability. Their comprehensive decarbonization services targeting manufacturing, facilities, and IT operations, provide advanced analytics to understand energy consumption and carbon emissions in manufacturing processes and supply chains, insights on asset efficiency, and optimizing power supply to reduce the carbon footprint.
Hitachi's journey began with a focus on manufacturing, but it soon identified the shifting market demands and substantial growth opportunities within the digital transformation sector. To capitalize on these opportunities and address evolving customer needs, the company established a new brand identity, “Hitachi Digital Services.” This strategic move allows Hitachi to concentrate more intensively on its digital solutions business, fostering innovation and enhancing its market presence in the digital realm. Hitachi Digital Services has a large portfolio of digital solutions and services. Its strategic vision and approach in leveraging Generative AI, IT and OT integration, data analytics, and digital twin technologies solidify its position in the industry.