Hitachi’s Engineering DNA

At the Hitachi Digital Services Analyst and Advisor Connect event in London, the company  showcased a wide range of solutions they provide across various industries. Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services. 
I often challenge solution providers to present use cases from brownfield organizations and demonstrate long-term client relationships. These scenarios, in my view, represent the toughest challenges in driving digital transformation. If companies can even show they maintain long-term trust with clients, it’s a clear sign their solutions are effective. I did not need to challenge Hitachi Digital Services. From the beginning, they shared use cases from well-established organizations and demonstrated long-term client relationships spanning 10-15 years. 

Their engineering-DNA was clearly evident in their approach:
1.    Understand the client’s challenges,
2.    Provide a tailored solution,
3.    Stay engaged until successful implementation is achieved.

Hitachi serves a great variety of industries and applications. Here are just a few of the examples they shared:
•    Agriculture: Helping one of the largest berry producers in the UK better predict weather conditions and improve supply chain efficiency.
•    Fleet Management: Assisting a major U.S. fleet operator in predicting failures in Volvo engines, leading to improved maintenance and availability.
•    Healthcare: Enhancing team efficiency by providing real-time patient data.
•    Mining: Supporting an Australian mining operator in restoring the surrounding environment by providing detailed data on soil and vegetation growth.
•    Rail: Developing a lighthouse project showcasing Hitachi’s ability to design the factories of the future.
 

The event concluded with a live client interview. The COO of an insurance company has worked with Hitachi for over six years. When asked why they continue to choose Hitachi, the response was simple: their team feels like an extension of the client’s, with a shared sense of accountability.
After the intense and enlightening day at the Hitachi Digital Services Analyst and Advisor Connect event, I’m eager to see more use cases in the future and how Hitachi continues to grow, helping companies achieve success in their digital transformation journeys.