Infosys to Acquire Blue Acorn iCi, a Digital Customer Experience, Commerce & Analytics Company

By Ralph Rio

Acquisition or Partnership

Infosys announced a definitive agreement to acquire Blue Acorn iCi, a player in digital customer experience, commerce and analytics.  The move strengthens Infosys’ end-to-end customer experience offerings and its efforts to help clients navigate their digital transformation journey.

Blue Acorn iCi is a digital customer experience company.  It brings to Infosys cross-technology capabilities through the convergence of customer experience, digital commerce, analytics, and experience driven commerce services.  With services that include strategy, analytics, design, and engineering, Blue Acorn iCi elevates marquee global brands across industries from Media, Consumer Goods & Retail, to Financial Services, Manufacturing and Technology.

Together with Infosys’ earlier acquisition of WONGDOODY that offers creative and marketing services, BlueAcorn iCi brings complimentary capabilities to help global CMOs and businesses thrive in a digital commerce world.  This acquisition further deepens Infosys’ capabilities in the Adobe, Magento, Salesforce Commerce and Shopify ecosystems.

The acquisition is expected to close during the third quarter of fiscal 2021, subject to customary closing conditions.

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