Requirements Before Technology: Define the Problem Before Buying the Solution

Author photo: Jim Frazer
ByJim Frazer
Category:
Technology Trends

The fastest way to buy the wrong logistics technology is to begin with the technology. Yet that is still how too many programs start: a new TMS, WMS, control tower, yard platform, AI initiative, or automation project. The solution enters the room before the operating requirement has been defined.

The problem is not that any of these technologies are bad ideas. The problem is that the solution has entered the conversation before the requirement has been defined. Systems engineering reverses that order. The expanding scope of logistics technology makes it increasingly important for organizations to define their requirements before allowing a rapidly broadening product category to define the problem.

Read the full article on Logistics Viewpoints

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