Schneider Electric Drives Generative Artificial Intelligence Productivity and Sustainability Solutions

Author photo: Craig Resnick
ByCraig Resnick
Acquisition or Partnership

Schneider Electric announced that it is leveraging its long-standing collaboration with Microsoft to deploy the capabilities of Generative artificial intelligence (GenAI) to help further empower its customers and enhance its Resource Advisor Copilotinternal operations. Schneider Electric is integrating Microsoft Azure OpenAI to develop solutions that leverage algorithms to generate text, code, and other types of content. This helps Schneider Electric to further enhance its approach to various operational processes, which can help to better streamline time-consuming tasks, optimize resource allocation, and gain speed and efficiency. At the same time, Schneider Electric will continue to apply GenAI to help further advance innovation in its portfolio.

The key highlights of Schneider Electric's use of GenAI include:

  • Resource Advisor Copilot - using Large Language Model technology through Microsoft Azure OpenAI, Schneider Electric has securely built Copilot as a convenient digital companion embedded inside Resource Advisor. Copilot equips customers with enhanced data analysis, visualization, decision support, and performance optimization, and the ability to seamlessly process intricate industry knowledge and Resource Advisor system information.

  • Jo-Chat GPT – internal conversational assistant based on Microsoft Azure OpenAI Service allowing employees to profit from Generative AI capabilities in a secure way.

  • Finance Advisor – contributing to 10-million-euro annual savings, this conversational assistant provides an easy and effective way to find precise information for financial analysts in accounting and other functions within global finance. It helps to achieve consistent, compliant, and timely decision-making.

  • Knowledge Bot – conversational assistant helping customer care representatives find precise information to customer queries and proposing appropriate answer based on large internal documentation.

  • Conversational search – helping our customers search for the products they need in a natural conversation style using semantic search capability.

Schneider Electric is also looking to integrate Github Copilot to further enhance its offer creation processes and operations as well as Sales Copilot to help further empower frontline employees.

Schneider Electric's portfolio of solutions built on Microsoft Azure offers its customers cloud-based, IoT (Internet of Things) solutions as well as more advanced data and AI capabilities. Together, the collaboration between the two companies help can customers to further bridge the gap between setting sustainability goals and achieving those goals.

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