TCS Enhances Smart City Solution to Help Urban Leaders Deliver Better Citizen Experiences

By Ralph Rio

Company and Product News

Tata Consultancy Services has announced the TCS Intelligent Urban Exchange (IUX) 4.1 City Command Center, an interconnected city ecosystem solution.

Designed to help urban leaders identify, view and analyze city-wide events in real time for better decision-making, the solution integrates diverse municipal event data and external sources, such as video, and displays them as geospatial visualizations on an Integrated City Operational Dashboard. It can be deployed in as quickly as 10 to 12 weeks.

The IUX City Command Center is designed to help urban leaders embrace a citizen-centric approach to smart cities. To enable smarter decision making it provides a holistic view and understanding of event data feeds, captured by sensors in urban infrastructure, that are associated with city departments such as traffic, water and the environment.

Powered by advanced analytics, the solution allows mayors, city managers, public safety officials and other leaders to proactively respond to escalating events by spotting hidden correlations among data displayed on the same screen, often for the first time. It automatically identifies events that affect city life, such as infrastructure failures, traffic accidents, extreme weather or other emergencies, and then guides city leaders through the most appropriate actions and procedures to resolve them.

For example, a city manager could spot the cascading effects of a water main break on bus routes and take proactive steps to reroute buses or alert passengers who use a city app. Through partnerships, local businesses could use the same insights to notify shoppers to visit their stores in unaffected areas.

Integrated urban insights from the IUX City Command Center can be shared with a variety of parties to enhance city life and economic prosperity -- from urban planners and local merchants to nonprofit organizations, systems integrators, civic developers and sustainability experts. The solution features an open source technology foundation, open APIs, and a developer kit with a low-code environment to encourage partners and organizations to build their own smart city applications in collaboration with citizens and community groups.

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