Omni-channel Order Management Systems

Publish Date

The Omni-channel Order Management Systems market research study delivers current market analysis plus a five year market and technology forecast.  The study is available in multiple editions including worldwide, all regions, and a select group of countries.

Order Complexities Drives Omni-channel Order Management Market Growth

An omni-channel order management systems (OMS) allows an organization to capture all information in the order management process across all relevant channels.  This includes the entry of the order, sourcing, payment, and fulfillment information.  All fulfillment channels have access to the information, and the retailer can appropriately allocate the inventory depending on stock levels, demand requirements, and timing of fulfillment.

Today’s increasingly complex orders is a key factor driving growth in the market. With more options for customers regarding order and delivery, organizations will continue to deal with greater variability and more complex order fulfillment.  This makes flexibility in leveraging all supply chain network partners even more critical.

There is also a blurring of the lines between the B2B and B2C markets.  As more brands decide to go direct to the consumer, the business model is changing.  Rather than simply supplying a store with merchandise, these brands now sell directly to consumers.  This opens a new market of prospective customers for the OMS suppliers.

One of the most important market trends is the transition to software-as-a-service (SaaS).  This impacts the market in a number of ways, enabling smaller companies to deploy these complex solutions.

Omni-channel Order Management Strategic Issues.

Omni-channel Order Management Market TrendsOmni-channel order management suppliers face a number of strategic issues.  For example:

  • Integration issues abound.  There are significant challenges from an integration standpoint, in terms of both technology and business processes that are slowing the growth and overall expansion of omni-channel operations.
  • Many retailers appear to be reluctant to invest in these solutions.  These companies are hesitant to rip and replace legacy systems, which can lengthen sales cycles.

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Formats and Editions Available

This market study may be purchased as an Excel Workbook and/or as a PDF File.  The Workbook has some unique features such as the ability to view data in local currency.  Regional studies include country and industry market data.  Country studies include market trends and industry data.  Studies and formats available are listed below:

MIRA Workbook PDF File
Worldwide (includes regional data) Yes Yes
North America (includes country data) Yes No
Latin America (includes country data) Yes No
Europe, Middle East, Africa (includes country data) Yes No
Asia (includes country data) Yes No
Country Profiles (includes Country Data) No Yes

Countries included in each region.

Table of contents for these studies is shown in the following paragraphs.

Worldwide Research Focus Areas

Strategic Analysis

  • Major Trends
  • Regional Trends
  • Industry Trends
  • Strategic Recommendations

Competitive Analysis

  • Market Shares of the Leading Suppliers
  • Market Shares by Region
    • North America
    • Europe, Middle East, Africa
    • Asia
    • Latin America
  • Market Shares by Revenue Category
    • Software
    • Implementation Services
    • Maintenance/Support Services
    • SaaS/Hosting
  • Market Shares by Industry
    • Automotive
    • Electronics and Electrical
    • Food & Beverage
    • Household & Personal Care
    • Retail
    • Wholesale & Distribution
  • Market Shares by Retail Vertical
    • Apparel
    • Dept. & General Merchandise
    • Grocery/Food & Beverage
    • Home Improvement
  • Market Shares by Customer Tier
    • Tier 1
    • Tier 2
    • Tier 3

Market Forecasts

  • Total Omni-channel Order Management System Business
  • Shipments by Region
    • North America
    • Europe, Middle East, Africa
    • Asia
    • Latin America
  • Shipments by Revenue Category
    • Software
    • Implementation Services
    • Maintenance/Support Services
    • SaaS/Hosting
  • Shipments by Industry
    • Automotive
    • Electronics and Electrical
    • Food & Beverage
    • Household & Personal Care
    • Retail
    • Wholesale & Distribution
  • Shipments by Retail Vertical
    • Apparel
    • Dept. & General Merchandise
    • Grocery/Food & Beverage
    • Home Improvement
  • Shipments by Customer Tier
    • Tier 1
    • Tier 2
    • Tier 3

Industry Participants

The research identifies all relevant suppliers serving this market. 

Regional Research Focus Areas

Strategic Analysis

Scope

Competitive Analysis

  • Leading Suppliers in Region
  • Industry Shares in Region
  • Country Shares in Region
  • Leading Suppliers by Industry

Market Forecast Analysis

  • Market Forecast by Country
  • Market Forecast by Industry

Industry Participants

List of countries and currencies included in each region

Country Research Focus Areas

Contact us for the countries available for this study.