Risk Reduction Through Cross-Industry Collaboration: Key Insights from Two New ARC Research Reports

Author photo: Peter Manos

Keywords: Cross-Industry Collaboration and Critical Infrastructure, AI, Enterprise Software, BIM, APM, EAM, EDS, FSM, GIS, PAM, Digital Twins

Overview

Cross-industry collaborations with utility and critical infrastructure service providers are becoming increasingly important for decision-makers in asset-intensive and manufacturing industries.

Leaders who seek to reduce operational and financial risk now realize that their continued reliance on utility and critical infrastructure service providers brings its own set of increasingly complex risk-sensitive considerations, along with related opportunities.

In this regard, two of ARC's most recently published research reports delve deep into an evolving risk/opportunity landscape, involving cross-industry collaborations that leverage the software solutions that are reshaping how industries work together. 

Emphasis on New Utility/Smart Infrastructure 

A significant portion of ARC’s ongoing Market Analysis Reports cover a wide range of software solutions and provide great value to the many solution providers and end users who subscribe to and benefit from these reports, and the ARC analysts’ insights. 

These new utility and smart infrastructure reports complement the ongoing value of existing reports by thoroughly exploring industry-specific value drivers and use cases. They are designed to meet the specialized interests of utility and critical infrastructure service providers, their customers, and their partners, addressing the unique requirements, and the stakeholders and complex issues they face. 

Like other ARC comprehensive market analysis reports, these two new reports provide valuable insights for both solution providers and end users:

For Solution Providers: Understand the needs of your customers and develop solutions that address specific challenges of asset-intensive industries. By staying abreast of industry trends, technological advancements, and regional dynamics, solution providers can develop innovative and targeted solutions that meet the current needs of their customers.

For End Users: Leverage the power of software to optimize your operations, enhance resilience, and achieve your business objectives. By embracing digital transformation and investing in the right software solutions, end users can improve efficiency, reduce costs, enhance safety, and drive sustainable growth.

What is different about the new reports? Operationally, smart infrastructure and the utility industry are different. In comparison to manufacturing industries and other asset-intensive industries, utility and critical infrastructure service providers have to plan across more long-term and maintenance-centric horizons, while also having to ensure economic and reliable operations. They help in ensuring economies are strong and the residential, commercial, and industrial customers they serve are able to thrive. 

Functionally, the ways in which utilities and smart infrastructure asset owner/operators employ the software solutions described below do overlap somewhat, but are often significantly different, when compared to the use of those solutions in other industries.

In particular, two recent ARC research reports have uncovered key trends, growth areas, and challenges. The two reports cover key software solutions of importance not only to the direct users of these solutions, but to the industries these end users serve. GIS (Geospatial Information Systems), BIM (Building Information Modelling), and EDS (engineering design solutions) for utilities and smart cities are covered in the first report, and in the other report the use by electric and water utilities for the following solutions are covered: APM (Asset Performance Management), Digital Twin Software, EAM (Enterprise Asset Management), ESG Software (Environmental, Social and Corporate Governance), FSM (Field Service Management), and PAM (Plant Asset Management).

ARC Advisory Group clients can view the complete report at the ARC Client Portal.

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