AVEVA and ServiceNow Partner to Help Streamline Industrial Operations

Author photo: Craig Resnick
ByCraig Resnick
Category:
Acquisition or Partnership

The partnership highlights a growing trend to unify OT and IT systems for smarter, more resilient industrial operations.

AVEVA has announced a partnership with ServiceNow to help accelerate industrial transformation through improved workflow automation and enhanced operational visibility. The collaboration integrates capabilities from both companies within AVEVA’s CONNECT industrial intelligence platform.

By combining AVEVA’s expertise in industrial software with ServiceNow’s AI-driven Operational Technology Management tools, the joint solution is designed to help organizations connect siloed data, streamline processes, and improve asset reliability. The integration supports unified operations across teams, applications, and locations, which can enable more informed decision-making and more efficient use of automation and analytics.

The collaboration is positioned to support workforce enablement and process optimization by helping organizations reduce unplanned downtime, modernize operations, and strengthen data-driven decision-making across complex industrial environments.

Key outcomes expected from the integration include:

  • More unified visibility across industrial data, systems, and workflows.

  • AI-driven anomaly detection and automation of operational responses.

  • Support for proactive operations and improved asset performance.

  • Improved alignment of IT and OT systems for more scalable, secure operations.

As industries continue to adapt to new operational and sustainability demands, this joint approach offers a pathway to help modernize aging systems, preserve critical domain knowledge, and build greater resilience into core processes.

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