PTC Adds AI-Powered Assistant to Arena for Faster, Smarter Workflows

New AI-powered assistant guides users through product change and quality processes with real-time, context-aware expertise.

PTC announced the release of its Artificial Intelligence (AI) Assistant for its Arena® product lifecycle management (PLM) and quality management system (QMS). Arena AI Assistant delivers real-time, context-aware content rooted in best practices for PLM and QMS workflows in a conversational interface, helping users to navigate engineering change orders, manage corrective and preventive actions (CAPAs), maintain traceability, and help to ensure compliance. Embedded directly into the Arena user interface, the AI Assistant is powered by a comprehensive library of Arena Help materials and other resources, allowing users to access guidance without searching through documentation or contacting support.

PTC’s Arena AI Assistant streamlines PLM and QMS workflows

This release reflects the broader trend of embedding AI expertise into enterprise applications to help streamline onboarding and improve the consistency of complex processes. By providing contextual support at each step, organizations can help to reduce time to value and improve productivity for both new and experienced users.

Key Features of Arena AI Assistant

• Natural language interaction through a conversational interface, embedded directly in the Arena experience

• Configurable support for workflows ranging from bill of material reviews and change orders to CAPAs and supply chain risk monitoring

• Availability in over 15 languages to help support global engineering teams

• Continuous updates with each new Arena release to reflect the latest functionality and best practices

The release also introduces Arena Supply Chain Intelligence (SCI™) to monitor component availability and risk in real time, along with an enhanced Onshape-Arena Connection to help streamline change management between CAD and PLM systems to support faster, more collaborative product development.

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