The New Frontier of Operations and Supply Chain: AI, Resilience, and Intelligence

Author photo: Gaven Simon
ByGaven Simon
Category:
Industry Trends

Global supply chains are currently grappling with multiple pressures, including geopolitical instability, rising costs, shifting customer expectations, climate-related disasters, and ongoing disruption. At the same time, the past three years have ushered in a new age of automation, driven by advances in artificial intelligence, advanced analytics, and connected intelligence. While supply chain solution providers have long used automation and analytics, a central question remains: how are they supporting customers as global supply chains continue to operate in a persistent state of disruption?

At the 30th annual ARC Advisory Group Leadership Forum, taking place on February 10 at 4 pm (Track 4), I will be leading a 90-minute session focused on some of the most pressing challenges facing the global supply chain industry today. The session will include a panel of industry leaders and a featured presentation from the Vice President of Global Supply Chain at Avantor, a US-based pharmaceutical and chemical company.

Attendees will engage in a discussion with industry professionals, exploring practical approaches to addressing the operational and strategic challenges their customers face.

Key discussion points will cover how leaders are:

  • Leveraging AI and decision intelligence to improve forecasting and planning.

  • Building more resilient supplier networks.

  • Optimizing logistics and execution operations.

  • Preventing waste through smarter procurement strategies.

  • Preparing the workforce for rapid technological change.

Featured Companies

Aera Technology

Aera Technology delivers a cloud-based decision intelligence platform designed to digitize, augment, and automate enterprise decision-making. Powered by the Aera Decision Cloud™, its agentic AI continuously monitors changes across demand, supply, and operations, recommending and executing actions in near real time to improve agility and reduce waste. By shifting organizations from planning-centric to decision-centric operating models, Aera enables more adaptive and resilient supply chains.

Avantor

Avantor, a Fortune 500 company, is a global provider of mission-critical products and services for biopharma, healthcare, education, government, and advanced technologies. Serving customers in more than 180 countries, Avantor operates one of the most complex supply networks in the life sciences sector, supporting the reliable delivery of high-purity chemicals, laboratory essentials, and specialized equipment. Its global logistics network and use of advanced analytics support both scientific research and large-scale manufacturing.

Datex

Datex provides a modern, task-centric warehouse management platform designed for third-party logistics providers. The platform automatically captures warehouse activity to reduce revenue leakage, improve accuracy, and strengthen compliance with regulatory requirements such as FDA, DSCSA, and GxP. Built on Datex Studio, a low-code environment, the platform enables operations teams to configure workflows without custom development, supporting faster onboarding and scalable automation.

Open Sky Group

Open Sky Group is a global specialist in supply chain execution technology and works closely with leading supply chain software vendors. Known for its no-modifications approach and agile implementation methodology, the company supports faster deployment and optimization of supply chain systems. By improving real-time visibility and execution performance, Open Sky Group helps organizations strengthen the resilience of their distribution networks.


If you are interested in attending this session, join us at 4 pm in Track 4 (Oceans 11) on Tuesday, February 10. To submit a question or suggest a discussion topic in advance, you can email [email protected].

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