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Infosys, a global leader in consulting, technology and next-generation services, announced a definitive agreement to acquire Brilliant Basics, a London-based product design and customer experience (CX) innovator known for its world-class design thinking-led approach and experience in executing global programs.
This acquisition represents Infosys’ commitment to the expansion of a worldwide connected network of Digital Studios. These studios are focused on fulfilling the needs of the global clients for end-to-end Digital Transformation solutions required to meet customer demand for next-generation enhanced customer experiences.
The addition of Brilliant Basics will enhance Infosys’ expertise in the financial services, retail, and telco sectors across Europe and the Middle East.
The acquisition is expected to close during the second quarter of fiscal 2018, subject to customary closing conditions.
Keywords: Customer Experience (CX), Connected Network, Digital Transformation, ARC Advisory Group.