Concepts such as the Industrial Internet of Things (IIoT), Smart Manufacturing, Industrie 4.0, Digitization, and Connected Enterprise were front and center at ARC’s recent 20
th Annual Industry Forum. The consensus is that we have moved beyond the hype stage to the point where real solutions are emerging backed by strong business cases. Solving the mining industry’s toughest challenges through world-class products and service is all in a day’s work at Joy Global.
In the session entitled “Industrial Internet of Things Enriches Remote Monitoring”, Ben Snyman, Joy Global VP Service Products Underground Mining, shared how JoySmart
SM Solutions delivers the IIoT vision. JoySmart
SM Solutions is the total package of smart, connected products, technology, and smart services - products, operations, value chains, and aftermarket services enabled through the expanded use of sensors, digitization, networking, and information systems. JoySmart
SM Solutions leverages disruptive technologies including big data, high-speed computing, and advanced analytics to provide a connected and responsive value chain to deliver optimized performance in real time for its customers. Strategically located JoySmart
SM Service Centers in mining zones around the world are constantly monitoring system performance and health, and provide local support.

According to Snyman, JoySmart
SM Solutions can move the needle on value creation as much as 40 – 65 percent by eliminating waste, simplifying the process, leveraging automation, and getting people out of harm’s way. The strength of JoySmart
SM Solutions is that it is a “system of systems” that provides visibility into the entire operation such that recommendations are based on the aggregate rather than individual pieces of equipment. Powerful analytics provide direction, anticipate service needs, and optimize machine productivity to drive results and move the needle in mine performance. According to the company, reports of increases in equipment utilization rates ranging 50 – 70 percent and production increases of 65 percent are not uncommon among its customers.