The Industrial Internet of Things (IIoT) is driving transformation in how machine builders deliver maintenance and support services. Connecting smart machinery to the Internet in a secure manner enables machine builders to remotely monitor the condition and performance of their customers' machinery on a continuous basis. IIoT also enables machine builders to apply analytics for adaptive control and predictive maintenance. With this remote, continuous monitoring by experts, the manufacturers that depend on the machinery should realize increased machine availability and performance. This, in turn, should lead to reduced capital equipment expenditures and improved machine output, labor utilization, and operator productivity.