Representative End User Clients
Representative Automation Clients
Representative Software Clients
Grand claims are often made for Industrial Internet of Things and Industrie 4.0, but how will they impact the day-to-day lives of workers? In the case of field service technicians, it's possible to make their lives easier by enabling them to be more responsive to customer needs and be much more effective. With secure remote access, service technicians could assist their customers remotely, anytime and from anywhere. And with direct access to machine information, they could be better prepared with the correct parts to get machines up and running much faster. It's always easier for a service technician when the customer is happier. Alexandra Sciocchetti makes the case in her recent blog post: http://blog.bosch-si.com/categories/manufacturing/2015/03/services-per-remote-how-industry-4-0-changes-a-business/
Posted in IIoT and I4.0 Viewpoints