Next Generation of Infor CloudSuite Industrial Machinery Now Available

Infor announced the availability of the next generation of Infor CloudSuite Industrial Machinery. Infor CloudSuite Industrial Machinery is a scalable, secure platform built for machinery and equipment manufacturers. It provides deep visibility into the details of a business, helping users to easily configure and price unique products, manage complex projects, streamline production, coordinate with global suppliers, manage factory floor activities, deliver quality products, and manage service operations. The solution is designed to boost performance and efficiency in areas that are essential to the industrial machinery and equipment business-including global financial management, and key manufacturing and service processes.

The next generation Infor CloudSuite Industrial Machinery delivers new capabilities to better support service, production, procurement and pricing. Specifically, users have access to a new workbench for supplier claims, the ability to use kits in service orders to quickly and easily enter a list of items, and new mobile enhancements to synchronize and send visit reports to customers in real-time. In addition, organizations have access to new revision controls and tracking for purchase contracts, job shop orders, and contracts.

Updates to Infor CloudSuite Industrial Machinery also include:

• Role Based Home Pages. Built for critical roles in the company, these home pages allow quick access to KPIs, alerts, work flows and data. Users also have the ability to personalize these pages and configure and create their own home pages.

• Extended Authorization Framework. This update allows control of user access based on business process authorization and data authorization. This helps an organization with the correct segregation of duties, set-up accurate information access, better handle exceptions, and accomplish audits.

• New Functionalities in Mobile Field Service. Enhanced mobile capabilities deliver tools for service engineers to have better interactions with customers. New functionalities include creating calls from a mobile device for new requests from the customers during a visit, the ability to send e-mails with the visit reports approved by the customer, and review inventory on their service truck or others when necessary. This helps save time, reduce administrative work, and boost efficiency.

• Enhanced Resource Management. By allowing a company to assign skills to employees and to different tasks, organizations have better control and visibility into workload. The assignments can be done based on projects, service orders, work orders activities, job shop orders, inspection orders, non-conformance, and corrective action plans.

   

Keywords: Mobile Field Service, Industrial Machinery, Production, Procurement, Equipment Manufacturers, ARC Advisory Group.