ABB’s New “Repair in a Box” Provides Easier, More Cost-Effective Way to Maintain Control System Spare Parts

ABB recently introduced its "Repair in a Box" service to help simplify maintenance for its process control systems, including NET 90/INFI 90/Harmony/Symphony (Bailey), Symphony Plus, MOD 300 (Taylor), Advant Master, Advant MOD, and DCI SYSTEM SIX (Fischer & Porter), pulp and paper automation and QCS (AccuRay) equipment, and process analytics parts. The service is designed to help customers maintain spare parts by offering free return shipping and testing of qualified automation parts, as well as to help ensure these spare parts are in good working order. The service is available for ABB installed base customers in the United States.

The Repair in a Box service provides free packaging for parts shipment within the US to the ABB repair center. Parts are then tested to ensure that they are in good working condition. If the testing reveals that repairs are needed, estimates for the repair cost are sent to the customer before any work is done. Repairs are backed by a two-year warranty and completed under the quality procedures in an ISO 9001.2008 certified repair center.

For more information on ABB's Repair in a Box service, or to order return shipping boxes, please contact ABB at:

• Telephone: 1-800-HELP-365
• Email: [email protected]
• Web: http://new.abb.com/process-automation/process-automation-service/repairs/repair-in-a-box

Keywords: Process Con, Maintenance, Spare Parts, Qualified Automation Parts, ARC Advisory Group.